Summary
Overview
Work History
Education
Skills
Availabilty
Timeline
Generic

MOHIT KACHA

Kitchener ,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with a talent for interacting with staff at all levels of organization and public.

Overview

11
11
years of professional experience

Work History

General Laborer

Belvika Trade And Packaging
Brantford, ON
09.2019 - Current
  • Transported heavy materials using tugs, hand trucks, and pallet jacks throughout the work zone.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting, and power washing.
  • Handled supply and equipment inventories and distribution for workers.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Cleaned job site after each shift.

Sales Representative

Lifestyle
Gujarat , INDIA
12.2016 - 10.2018
  • Provided excellent customer service while selling on the floor, fitting room and front end.
  • Greeting, acknowledging and re-approaching every customer.
  • Keeping the customer about the current promotions and advertisements.
  • Assisting in merchandising, displays and maintenance of the store’s cleanliness
  • Directing customers in locating merchandise.
  • The enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.

Cashier

D- Mart
Gujarat, INDIA
01.2014 - 06.2015
  • Covering an assigned area on the salesfloor.
  • Maintaining the stock of food items, dairy, and frozen stock and stationery.
  • Processing cash/credit/debit purchases.
  • Ensured to generate an atmosphere of hospitality and flexibility with the customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at the beginning and end of shift.

Education

Advanced Diploma - Business Administration Accounting

Conestoga College
Kitchener ON.

High School Diploma -

Ankur High School
Gujarat, INDIA
03.2016

Certificate - Accounting

The Institutes Of Chartered Accountants
Gujarat, INDIA
11.2016

Skills

  • Proficient in building client relationships, providing quality customer services resolving customer queries, applying innovative ideas for the smooth functioning of the process, targeting customer care satisfaction
  • A thorough professional with a proactive attitude, energetic, self-motivated, capable of thinking & generating new design solutions & ideas
  • Possess good interpersonal, communication and organizational skills with proven abilities in customer relationship management and effective crisis management
  • Demonstrate time management skills with the ability to manage multiple tasks
  • Punctual worker who uses time effectively

Availabilty

Day Time

Monday FULL DAY

Tuesday 5:00 AM to 11:00 PM

Wednesday FULL DAY

Thursday 6:00 PM to 11:00 PM

Friday FULL DAY

Saturday FULL DAY

Sunday FULL DAY

Timeline

General Laborer

Belvika Trade And Packaging
09.2019 - Current

Sales Representative

Lifestyle
12.2016 - 10.2018

Cashier

D- Mart
01.2014 - 06.2015

Advanced Diploma - Business Administration Accounting

Conestoga College

High School Diploma -

Ankur High School

Certificate - Accounting

The Institutes Of Chartered Accountants
MOHIT KACHA