Mohit Chaudhary
Surrey,BC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
Surrey
08.2023 - 04.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Bachelor of Science - Hospitality And Tourism Management
Chandigarh University
Chandigarh, India04-2021
Skills
- Scheduling
- Complaint resolution
- Product Knowledge
- Consultative Sales
Certification
- Security License
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Accomplishments
- National Athlete Gold medal
Timeline
Customer Service Representative
Walmart
08.2023 - 04.2024
Bachelor of Science - Hospitality And Tourism Management
Chandigarh University