Summary
Overview
Work History
Education
Skills
Timeline
Generic

MOHIT

Delta,BC

Summary

Proven Dispatcher at LINEAGE LOGISTICS, adept in dispatch coordination and critical thinking, enhanced operational efficiency within the department. Skilled in driver communication and stress tolerance, successfully managed high-volume calls and GPS tracking, ensuring real-time updates. Excelled in training new hires, showcasing leadership and decision-making prowess. Skilled Dispatcher with background in coordinating and directing vehicles, equipment, or staff according to regulations and established policies. Known for strong problem-solving capabilities, clear communication skills, and ability to stay calm under pressure. Demonstrated success in optimizing routes, managing crisis situations effectively, and improving response times. In previous roles have enhanced operational efficiency significantly while maintaining high standards of safety.

Overview

5
5
years of professional experience

Work History

Dispatcher

LINEAGE LOGISTICS
Delta, British Columbia
03.2022 - Current
  • Scheduled loads according to priority and available equipment.
  • Tracked changes in computer system to keep records current and accurate.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Updated records of driver locations, delays, and cancellations.
  • Addressed questions, problems or requests for service or equipment.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Developed strategies for improving efficiency within the dispatch department.
  • Provided timely updates to customers regarding their orders or requests.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.

Sales Representative

fibretech distributors inc
Surrey, British Columbia
01.2020 - 02.2022
  • Maintained accurate records of all sales and prospecting activities.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Performed market research to identify potential sales opportunities.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Provided technical support for customers using the company's products or services.
  • Collaborated with marketing team to create promotional materials for products and services.
  • Analyzed market trends to identify potential sales opportunities.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Generated new sales leads through cold calling and networking activities.

Education

High School Diploma -

Langara College
Vancouver, None
12-2018

Skills

  • Driver communication
  • Dispatch coordination
  • Critical thinker
  • Time management
  • Training new hires
  • Decision-making
  • Stress tolerance
  • Emergency protocols

Timeline

Dispatcher

LINEAGE LOGISTICS
03.2022 - Current

Sales Representative

fibretech distributors inc
01.2020 - 02.2022

High School Diploma -

Langara College

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