Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Subway
01.2024 - 04.2024
Handled customer inquiries and suggestions courteously and professionally.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Barista, Starbucks
10.2022 - 12.2023
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
SALES EXEUTIVE
DURGA AUTOMOBILE
01.2021 - 09.2022
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
B.COM -
I.B. PG COLLEGE
MBA - Finance
UNIVERSITY CANADA WEST
06.2025
Skills
Good command of Microsoft Office, Microsoft Excel and PowerPoint tools
Communication skills Fluent English and Hindi
Leadership
Physical power
Active Listening
Critical Thinking
Problem-solving abilities
Customer Service
Data Entry
Certification
1. INDIAN DRIVING LICENSE (with 3 years of Experience on it.)
2. TRAFFIC CONTROL PERSON LICENSE(BCCSA Approved)
Availability
PART TIME (BOTH WEEKDAYS AND WEEKENDS-EXCEPT FRIDAY).