Mohit
Kingston,ON
Summary
Proven leader with extensive experience in enhancing operational efficiency and customer satisfaction at Mamma Mia Pizza. Excelled in staff leadership and problem-solving, significantly reducing employee turnover and improving service standards. Skilled in Microsoft Excel and fostering team development, adept at driving productivity and profitability with a keen focus on quality control and safety. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Technician or cable puller position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Amazon Warehouse
Supervisor
Kingston, ON
02.2023 - Current
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
Mamma Mia Pizza
Manager
Kingston, ON
04.2023 - 04.2024
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Developed and implemented strategies to increase sales and profitability.
- Enhanced customer experience by addressing any service or product issues promptly, demonstrating commitment to excellent service standards.
- Reduced employee turnover rates by creating a supportive work culture that recognized hard work and dedication among staff members.
- Analyzed sales data to identify trends in customer preferences, adjusting menu offerings accordingly to maximize profits.
Macdonald's
Manager
India
03.2020 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Business Human Resources
St Lawrence College
Kingston, ON04.2024
Humanities
BCM High Senior Secondary School
Punjab, India04.2020
Skills
- Packaging and Labeling
- Pallet Jack Handling
- Loading and unloading
- Warehouse Safety
- Product identification
- Problem-Solving
- Microsoft Excel
- Basic Mathematics
- Staff Leadership
- Quality Control
- Team Development
- Language skills
- Local knowledge
- Customer Service
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Mamma Mia Pizza
Manager
04.2023 - 04.2024
Amazon Warehouse
Supervisor
02.2023 - Current
Macdonald's
Manager
03.2020 - 05.2022
Business Human Resources
St Lawrence College
Humanities
BCM High Senior Secondary School