To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operation Executive
Infosys Ltd.
02.2022 - 03.2023
Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Increased company profits through performance optimization strategies and efficiency improvements.
Received incoming calls and messages and addressed or triaged phone requests.
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Receptionist
Dental Clinic
05.2021 - 09.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Maintained confidentiality of information regarding clients and company
Administrative Assistant
RealEstate
04.2019 - 09.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Intern
KrushnaRealEstate
01.2018 - 06.2018
Sorted and organized files, spreadsheets and reports.
Analyzed problems, identified solutions and made decisions.
Interacted with customers by phone, email or in-person to provide information.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Answered incoming telephone calls, took down messages and provided information.
Education
Bachelor of Computer Information Systems - Computer Applications Development
S.N.D.T Women's University
Mumbai,India
04.2021
Skills
C,C,Java,Sql
Html,css,net framework, visual studio
Data Entry Documentation
Customer Service
Microsoft
Telephone Skills
Database Administration
Security Awareness
Customer and Client Relations
Records Administration
Quality Standards
Social Media Sites
Coordinate Events
Digital Archiving
Client Relationships
Certification
[Training in automation testing], [Infosys ] - [3 months]
Timeline
Operation Executive
Infosys Ltd.
02.2022 - 03.2023
Receptionist
Dental Clinic
05.2021 - 09.2021
Administrative Assistant
RealEstate
04.2019 - 09.2019
Intern
KrushnaRealEstate
01.2018 - 06.2018
Bachelor of Computer Information Systems - Computer Applications Development