Mohibur Rahman
Winnipeg,MB
Summary
Dynamic and results-driven Operations Manager with over 3 years of experience in overseeing complex projects and managing day-to-day operations within facilities management. Skilled in coordinating and supervising capital and expense projects, with a strong focus on aligning initiatives with strategic goals and maintaining budgetary discipline. Proven ability to lead technical teams, manage vendor contracts, and ensure regulatory compliance, all while fostering a safe and efficient work environment. Adept at problem-solving and decision-making, with a commitment to continuous improvement and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER
SkipTheDishes
01.2021 - 09.2024
- Project Coordination & Supervision: Led multiple capital and expense projects, ensuring they were aligned with the company’s strategic goals and completed within budgetary constraints.
- Technical Operations Management: Oversaw the maintenance and operational efficiency of building systems, equipment, and facility infrastructure, ensuring safety and compliance with industry standards.
- Stakeholder Collaboration: Developed project scopes, timelines, and budgets in collaboration with internal and external stakeholders, ensuring projects were delivered on time and within budget.
- Safety Protocols & Compliance: Implemented and enforced safety protocols across all facilities, ensuring a secure work environment and adherence to regulatory compliance requirements.
- Team Leadership & Development: Led a team of technical staff, providing mentorship and professional development opportunities, resulting in improved team performance and skill enhancement.
- Project Monitoring & Reporting: Tracked project progress, expenditures, and performance metrics, providing regular reports to senior management to support informed decision-making and continuous improvement.
- Cross-functional Communication: Maintained effective communication with internal departments, external contractors, and stakeholders to ensure seamless project coordination and operational efficiency.
- Industry Knowledge & Best Practices: Stayed informed on industry trends, best practices, and regulatory changes, applying this knowledge to optimize facilities management and technical operations.
TEAM LEAD - 24/7 INTOUCH
Government of Manitoba
02.2020 - 01.2021
- Worked with managers and team members to improve the quality of the call
- Experienced in client relationship management and employee development/coaching
- Dealt with escalated issues in a contact center capacity
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
- Ability to successfully work across cross-functional teams.
Education
Bachelor of Arts - Economics and Management
01.2020
Skills
- Project Management: Strong track record in managing complex projects from inception to completion, ensuring alignment with strategic objectives and budgetary constraints
- Contract Administration: Proficient in vendor management, contract negotiation, and administration for facility-related services
- Team Leadership: Proven ability to lead and develop teams, fostering a high-performance culture and ensuring continuous skill development
- Regulatory Compliance: In-depth knowledge of regulatory requirements and building codes relevant to facilities management and operations
- Software Proficiency: Advanced proficiency in MS Office Suite and familiarity with facilities management software
- Problem-Solving & Decision-Making: Excellent problem-solving abilities with a focus on achieving operational efficiency and meeting project deadlines
Certification
- Certified Leader of Foundations of Leadership.
- Mental Health First Aider
- Virtual Leadership
Languages
English
Full Professional
Timeline
OPERATIONS MANAGER - SkipTheDishes
01.2021 - 09.2024
TEAM LEAD - 24/7 INTOUCH - Government of Manitoba
02.2020 - 01.2021
University of Manitoba - Bachelor of Arts, Economics and Management
- Certified Leader of Foundations of Leadership.
- Mental Health First Aider
- Virtual Leadership
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