Mohib Sherbaz
Calgary,AB
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.
Overview
6
6
years of professional experience
Work History
Retail Keyholder
Bulkbarn
Calgary
03.2022 - 04.2024
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Assisted in general housekeeping to maintain store image.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed payments using point-of-sale systems.
- Supervised bank deposits and security procedures to support store opening and closing.
Department Manager
Walmart
Calgary
03.2020 - 11.2021
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Retail Keyholder
Urban Planet
Calgary
02.2018 - 05.2019
- Greeted customers upon entry and assisted them in locating products.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Assisted with training new employees on company policies, procedures, and guidelines.
- Processed payments using point-of-sale systems.
Education
Bachelor of Science - Biological Sciences
University of Calgary
Calgary, AB06-2024
Skills
- Cross-selling abilities
- Employee Training
- Cash Handling
- Store maintenance
- Employee Scheduling
- Customer Service
Affiliations
- Volunteer at Rockeyview Hospital
- Volunteer at the Mustard Seed
- Enjoys cooking and music
Timeline
Retail Keyholder
Bulkbarn
03.2022 - 04.2024
Department Manager
Walmart
03.2020 - 11.2021
Retail Keyholder
Urban Planet
02.2018 - 05.2019
Bachelor of Science - Biological Sciences
University of Calgary
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