Mohannad Abu Zaitoun
Toronto,ON
Summary
Organized, dependable, experienced professional with strong commercial insight, adept at overseeing multi-million construction and facility management projects from initiation to construction completion and handover. Recognized for skillfully projects alignment with core objectives within budget and time constraints. Instrumental in strategically managing and supervising various facilities, properties, and assets to optimize operational efficiency and maintenance standards. Proven track record in delivering innovative business solutions, developing enduring client relationships, reducing project costs, and satisfying client needs. Proficient in establishing, guiding, and inspiring design/construction teams towards achieving project goals.
Overview
17
17
years of professional experience
7
7
Certificate
2
2
Languages
Work History
Head Technical Operations, Facilities Management Department
Aldar Estate. PROVIS Integrated Management Services Sole Properties LLC
04.2023 - 03.2024
- Reported to CEO, Direct Reporters: 5, Budget 501m AED (188m CAD).
- Effectively applied procurement strategies including contracts consolidation utilizing economy of scale, elevating quality and reducing operational costs and service charge. Cost reduction achieved 5-7%
- Automated performance evaluation and confirmed seamless service delivery by streamlining facilities management function with industry standards, devising departmental KPIs, defining SOPs/SLAs, and leveraging innovative techniques.
- Formulated design standards, client requirements, and contractual handover deliverables for new development integrated into construction contracts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Head of Facilities Management
International Capital Trading
10.2022 - 04.2023
- Reported to CPO, Direct Reporters: 9, Budget 45m AED (17m CAD).
- Managed budgetary responsibilities, including forecasting, allocation, and expense tracking for optimal financial management for over 44 properties and 501m AED (188 m CAD).
- Utilized data-driven metrics to evaluate facility performance against established benchmarks, making adjustments as necessary to achieve desired outcomes.
- Coordinated emergency response efforts during unforeseen events such as power outages or natural disasters to minimize downtime and protect assets.
- Ensured compliance with local, state, and federal building codes as well as industry best practices in facility management operations.
- Directed implementing of environmental sustainability strategies for reducing waste generation and promoting resource conservation within organization's facilities portfolio.
- Formulated design standards, client requirements, and contractual handover deliverables for new development.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Senior Manager
Emaar Facilities Management
08.2014 - 10.2022
- Reported to Senior Director, Direct Reporters: 10, Budget 140m AED (52m CAD).
- Steered and evaluated design development for over 160+ significant projects, including infrastructure, residential, commercial, malls, retail centers, and super High-rise towers.
- Secured ISO 55001, ISO 14001, and ISO 50001 aligning with code requirements and successfully passing certification.
- Developed and consolidated operational attributes matrix across assets categories to develop BIM EIR that supports 6D BIM implementation.
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Implemented and developed operational standards, policies and procedures.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Evaluated vendor offerings critically to select most appropriate partners for delivering desired results at optimal costs.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Modified inventory control programs to maintain and enhance annual business plan.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Assistant Manager, Mechanical Division
DAMAC Properties Development Team
07.2013 - 07.2014
- Reported to MEP Director, Direct Reporters: 2.
- Managed design development of all mechanical systems of DAMAC Akoya, DAMAC Hills, DAMAC Heights, DAMAC Maison, and DAMAC Upper Crest mechanical systems with keen focus on improving operational efficiency and effectiveness securing 5% targeted savings.
- Devised, formed, and implemented management policies and procedures to ensure seamless MEP design development division.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Senior Team Leader
Habtoor Leighton Group
12.2009 - 07.2013
- Delivered exceptional leadership and guidance to cross-functional teams to meet and exceed set performance goals.
- Secured award of two major projects SSMC value AED 4B (1.5B CAD), and Daman Tower AED 1.4B (0.5B CAD).
- Provided subject matter expertise, oversaw tendering functions, managed construction operations, and collaborated with cross-functional professionals to determine specifications of construction projects.
- Set clear team goals and delegated tasks and set deadlines.
- Mentored junior team members, providing guidance and support to enhance their career progression.
Senior Mechanical Engineer
Dubai Civil Engineering (Al Hamad Contracting)
11.2006 - 12.2009
- Secured cost savings of AED 20M (7.5M CAD) by designing cost-effective air-conditioning system for Dubai Labor City and Dubai Industrial City and delivering mechanical procurement and client approvals.
- Improved operational efficiency by overseeing engineering procurement of Remram housing project, 23 Marina, and Marina Quays, including designing, verifying, and securing client and consultant approvals.
- Assisted drafters in developing structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.
- Managed construction administration and value engineering processes.
Education
Bachelor’s Degree - Mechanical Engineering
02.2005
Skills
- Leadership and Management
- Strategic Planning
- Technical Proficiency
- Customer Service Oriented
- Project Management
- Contracts Management/Assessment/Development/Negotiations
- Budget Administration/Management
- Facility Management
- Risk Assessment & Mitigation
- Procurement & Cost Control
- Building Surveying & Designing
- Cost Control & Reduction
- Energy Optimization & Auditing
- Financial Operations Management
- Full Lifecycle Project Governance
Websites
Certification
- IFMA FMP Certification (Renewal Required) - 2020
- Certification in Finance for Non-Finance - 2019
- ISO Certified Infernal Auditor for ISO Environmental 14K and Energy 50K Management System | Bureau Veritas - 2019
- ISO Certified, External Auditor for ISO Environmental 14K and Energy 50K Management System - 2019
- Energy Management and Environmental Stewardship and Sustainability - 2017
- Certified Facilities Manager, BSI - 2014
- PMP, Project Management Institute U.S. (Renewal Required) - 2012
Languages
English
Full Professional
Arabic
Native or Bilingual
Accomplishments
- Delivered cost saving of AED 10m (3.75m CAD) per annum by formulating and overseeing budget of AED 200m (75m CAD) per annum for Integrated facilities management for Emaar properties.
- Accomplished 10% utility savings and generated AED 7M (2.6m CAD) per annum by envisioning and employing sustainable and energy-efficient focused approaches and overseeing portfolio, including malls, hotels, and commercial properties.
- Bolstered project performance by overseeing and maintaining the design development of 160+ projects.
- Received MEP works tender award for Mafraq hospital Abu Dhabi and Daman offices building at Dubai, AED 6B (2.25b CAD) projects.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- ASHREA
- PMI
Timeline
Head Technical Operations, Facilities Management Department - Aldar Estate. PROVIS Integrated Management Services Sole Properties LLC
04.2023 - 03.2024
Head of Facilities Management - International Capital Trading
10.2022 - 04.2023
Senior Manager - Emaar Facilities Management
08.2014 - 10.2022
Assistant Manager, Mechanical Division - DAMAC Properties Development Team
07.2013 - 07.2014
Senior Team Leader - Habtoor Leighton Group
12.2009 - 07.2013
Senior Mechanical Engineer - Dubai Civil Engineering (Al Hamad Contracting)
11.2006 - 12.2009
Mu’tah University - Bachelor’s Degree, Mechanical Engineering
- IFMA FMP Certification (Renewal Required) - 2020
- Certification in Finance for Non-Finance - 2019
- ISO Certified Infernal Auditor for ISO Environmental 14K and Energy 50K Management System | Bureau Veritas - 2019
- ISO Certified, External Auditor for ISO Environmental 14K and Energy 50K Management System - 2019
- Energy Management and Environmental Stewardship and Sustainability - 2017
- Certified Facilities Manager, BSI - 2014
- PMP, Project Management Institute U.S. (Renewal Required) - 2012
Signature Achievements
- Delivered cost saving of AED 10M by formulating and overseeing budget of AED 200M per annum for Integrated facilities management for Emaar properties.
- Accomplished 10% utility savings and generated AED 7M per annum by envisioning and employing sustainable and energy-efficient focused approaches and overseeing portfolio, including malls, hotels, and commercial properties.
- Bolstered project performance by overseeing and maintaining the design development of 120+ projects.
- Received MEP works tender award for Mafraq hospital Abu Dhabi and Daman offices building at Dubai, AED 6B projects.
Signature Achievements
- Delivered cost saving of AED 10M by formulating and overseeing budget of AED 200M per annum for Integrated facilities management for Emaar properties.
- Accomplished 10% utility savings and generated AED 7M per annum by envisioning and employing sustainable and energy-efficient focused approaches and overseeing portfolio, including malls, hotels, and commercial properties.
- Bolstered project performance by overseeing and maintaining the design development of 120+ projects.
- Received MEP works tender award for Mafraq hospital Abu Dhabi and Daman offices building at Dubai, AED 6B projects.
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