IT professional with more than 9 years of Experience in the field of Network and automation testing, Network Device management, troubleshooting technical issues, teaching and customer support.
Overview
13
13
years of professional experience
Work History
Network Test Engineer II
Siemens Ruggedcom
Concord, ON
05.2019 - Current
Setting up Siemens ruggedcom multilayer switches for Performing stress, performance and interoperability testing.
Develop test plan to verify all corner cases of routing, switching, and security functionality of the device firmware.
Quality verification of user manuals for Networking Features, L2 and L3.
Investigating queries escalated to R&D and thereby, working closely with customer support team and software development team.
Aid in the development of software test automation tool that interacts with switches and routers.
Troubleshooting critical support cases and providing workarounds.
Senior Engineer
HCL Technologies
Noida, Uttar Pradesh
02.2016 - 09.2016
Worked in Security Operation Center (SOC); supported multiple customer accounts in managing their security infrastructure, ensuring service level agreements and operational standards are met.
Single Point of contact for multiple clients, responsible for handling their escalations and providing on-call support for high severity incidents in a 24X7 environment.
Day to day implementation new change requests and troubleshooting network security related issues remotely on various client's firewall.
Network Security Engineer
Baud Technologies
Gurugram, Haryana
06.2013 - 02.2016
Deploying, configuring, and management of Cisco routers/switches and Cisco ASA 5500 series firewalls.
Planning and upgrading of Cisco Devices.
Configuring site-to-site VPN for the clients
Aid in developing technical documentation and content for internal technical knowledge base.
Education
MEng in Internetworking -
Dalhousie University
Halifax, NS
04.2019
Skills
Enterprise networking: Routing and switching, VPNs, TLS/IPsec, HA architectures