Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Timeline
Generic

MOHANASUNDARAM SELVAKUMAR

Toronto,Canada

Summary

Overall, 14+ years of experience in all phases of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) which includes, Developing Test Strategies, Test Plans, Test Cases and diversified experience in Manual Testing and 3+ years of development experience (Mainframe) in various domains such as Banking and Financial services. Experience in Agile & Waterfall methodologies. Extensive involvement with the client during requirement gathering, Design, Development, and Testing As a Sr.QA Tester/SME/Test Lead in testing of BAU, Migration, and product launch projects of Credit and Debit card banking applications. Expert in credit card domain and the related applications such as TSYS - TS2, Ace Decision Max(ADM) for various products and subproducts that comes under TSYS like Credit Products (AMEX, VISA, MasterCard etc.), Line of Credit and Small Business products. Involved in all the Sprint ceremonies - Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Refinement Accompanied the team in Defect Analysis, Triaging, Tracking and Reporting, Retest and Closure. Coordinated with internal teams and external vendors for various banking files transfers, including Card Embossing, Statement and Disclosure printing vendors. Extensive experience in Functional testing, Unit testing, Smoke testing, Integration testing, Sanity testing, Regression testing, System testing, GUI testing, Back-End testing, and Browser compatibility testing. Proven ability in performing Sanity, Exploratory, Scenario-based testing and exemplary commitment, result oriented, hard-working with a quest and zeal to learn new technologies and undertake challenging tasks. Experience in writing Cucumber scenarios in GHERKIN format. Experience designing and implementing SQL queries for QA testing and data validation. Extensive usage of project management tools such as JIRA and team collaboration tool such as Confluence. Increased customer satisfaction through compliance to quality standards and customer requirement Daily task allocation based on the priority, timeline, and resource availability and worked as interim Test Lead. Reconciling payment related issues worth around ~$2Mn. Successfully implemented Service Now (Intake Management) process across account, managed, and tracked the schedules, identified interdependencies, identified critical path, quality, UAT as well. Strong knowledge and proven experience in Project budgeting, Forecasting, Variance analysis, Cost optimization techniques, EBITDA, and trend analysis. Maintaining the program compliance requirements such as client mandates and TechM mandate requirements with respect to background checks of associates, client criminal verification check, Mandatory courses.

Quality assurance professional prepared to deliver impactful results. Proven experience in developing comprehensive test plans and identifying critical software issues. Focused on team collaboration and adaptable to changing project needs. Expertise in automated testing and process optimization, valued for reliability and thoroughness.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior - QA Engineer

Tech Mahindra Ltd, Toronto
11.2022 - Current
  • TSYS Migration - Branch Delivery Application Architecture (BDAA) - Scotiabank currently uses the in-house KS host system to manage most of its Revolving Credit business processes. The TSYS Integration program will migrate Credit Card and Line of Credit accounts from the in-house KS host platform to TSYS -TS2 processing platform. This will consolidate all the Canadian Card businesses (Tangerine and MC-Chase) to a common platform reducing operational risk and provide market leading product functionality to Bank of Nova Scotia.
  • Collaborated with all stakeholders in all the meetings and understand, analyzing the client Requirements and converted them into test scenarios.
  • Prepare the Test Plan and walkthrough with Business and Project teams.
  • Performed Functional testing as per Tech story and User story and raised the defects for deviating behavior.
  • Working closely with development team, BSA's and architects using Agile/Waterfall methodology and validate the user stories created by client.
  • Extensively used JIRA to track, report, and plan the test execution accordingly.
  • Worked in a complete Agile Environment with two weeks of the Release cycle.
  • Handled defect triage meetings to obtain concurrence from Product Owners on defect prioritization.
  • Involved in preparation of test data, Test strategy and multiple Releases signoff.
  • Involved in System Testing, Regression Testing, Integration Testing, and E2E testing.
  • Evaluating test cases, logging defects, and diagnosing issues in JIRA.
  • Preparing Test logs and Test Summary Reports during test run.
  • Responsibilities included designing, analysis and worked on Integration of all applications to ensure no impact is made due to defect fix and multiple releases.
  • Onboarding cards through different source channels (Branch and Digital) and Validating credit card linking to the customer profile, debit card linking etc.
  • Validating various TSYS screen for newly onboarded credit cards (Mainframe Validations).
  • Validated OLTP (DB2) fields for the newly onboarded cards data.
  • Validated many reports as part of Onboarding & Issuing Team.
  • Manually invoked API using Postman and Soap UI to generate account numbers.
  • Involved in Converted data testing (KS to TSYS) inquiry and validations.
  • Have been part of daily Defect triage in different phases (Functional, Regression, RFR) and will keep posted the offshore team on daily basis.
  • Have been responsible for Demo of Test results to the Stakeholders, Product owners and get it approved before the Production phase.
  • Written SQL queries to access the data in SQL Server.
  • Proven ability in performing sanity, exploratory and scenario-based testing.
  • Provided Functional Demos and KTs for business stakeholders.
  • Employer : Tech Mahindra Ltd, Canada
  • Client : The Bank of Nova Scotia

Senior - Project Coordinator / Operations Lead

Tech Mahindra Ltd, Canada
04.2021 - 10.2022
  • Handling Project Management Operations - Financials activities of BFSI accounts as part of QA Modernization Projects.
  • Maintaining Master list Excel (Formulas utilized for business), Chargeback and Forecast File, Labour report, Resource onboarding and offboarding, Asset and Access Management and Timesheet management, Subcon Management - Timesheet approval, Payment, and work order renewal for 150+ Contractors approval for 700+ associates.
  • P&L and Economic Utilization Analysis, Prepared revenue projections (~$50MM) on monthly-yearly basis, tracked and analyse the gaps with actuals on monthly and published the reports to management
  • Key person in monthly Governance meetings with client higher management in suggesting for locking the capacity in advance. Maintaining demand forecast, accruals, preparing a chargeback file for more than 250+ projects (700+ Associates) and ensure the costs are charged to projects accurately.
  • Analyzing and identifying the impacted layers in EBITDA and advising management on best alternate solutions which proved 95% accurate in real time.
  • Accountability of tracking and providing dashboard on Mandatory course compliance at account level.
  • Resource Management - Co-coordinating with internals teams and maintaining reports of all Open opportunities, Staffing fulfillment of entire management.
  • Have been provided insightful reports like Project status, Financials, dashboards, resource utilization) using MS Excel and collaborate with the Project/ Portfolio team to enhance.
  • Weekly commercial meetings/reviews with the internal account leadership team.
  • Employer : Tech Mahindra Ltd, India
  • Client : The Bank of Nova Scotia

Quality Analyst (Functional Tester)

Tech Mahindra Ltd, India
01.2013 - 02.2015
  • EIS PROJECT (INTERNAL) MODULE: PEOPLESOFT (HR)
  • EIS Project Deals with the migration of all Satyam applications to PeopleSoft systems and the internal activities of Mahindra Satyam. This project focuses on technical migration, data migration and integration with external systems like V-channel and Career portal.
  • Handled Total Core HR Module, Recruitments, for the Tech Mahindra and Mahindra Satyam Merger
  • Involved in Daily stand-up meetings.
  • Understanding the existing application and identifying the Gaps with the Proposed PeopleSoft system.
  • Preparation of Test cases and reviewed with Leads and Business teams.
  • Created conversion scenarios and Preparation of Test Data for conversion testing.
  • Data migration testing and Integration testing wherever required.
  • Execution of test cases in different environments.
  • Performed integration testing between existing application and external portals like V-Channel and Career portal.
  • Defect Tracking and documenting the test results using Jira
  • Employer : Tech Mahindra Ltd, India
  • Client : The Bank of Nova Scotia

Software Developer(Mainframe)

Tech Mahindra Ltd, India
08.2011 - 12.2012
  • Demand Deposit Accounting - Development Maintenance & Support
  • Development and maintenance of mainframe modules in Waterfall model by using COBOL-DB2, JCL, CICS and VSAM and Extensive usage of tools like Endeavor, File-Aid, File Manager-DB2, SPUFI, XPEDITOR
  • Used various IBM utilities like DFSORT, IEBGENER and IDCAMS to write various jobs depending on requirements.
  • Maintenance of JCLs, PROCs and PARMs and loads for applications.
  • Provide Root cause analysis of defect and resolution of it in system testing phase.
  • Collaborated with business analysts and end-users to gather requirements and translate them into technical specifications and preparation of General design document, project relevant and supporting documentation.
  • Involved in Unit testing, Regression testing, System testing, Integration testing, and Production parallel.
  • Conducted code reviews and implemented best practices to ensure high-quality, maintainable code.
  • Preparation of Reusable components.
  • Debugging of errors and providing solution to Production/ IST/UAT issues.
  • Business and technical knowledge communication with other team members.
  • Ensuring timely and Defect free delivery.
  • Respond to queries from business users (including ADHOC requests for information, reports etc.,)
  • Employer : Tech Mahindra Ltd, India
  • Client : The Bank of Nova Scotia

Education

Master of Technology - Software Engineering

BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE
Hyderabad, TELANGANA
01.2016

Bachelor of Computer Applications - undefined

BHARATHIYAR UNIVERSITY
Coimbatore, TAMIL NADU
01.2011

Skills

  • Programming Languages: Core Java, COBOL, JCL
  • Applications : TSYS TS2
  • Domain : Banking
  • Testing Methodologies : Waterfall, Agile, SDLC, STLC
  • Test Management and Bug Tracking Tools: JIRA
  • API Testing Tools: Postman
  • Team Collaboration Tools: Confluence, Microsoft Teams, SharePoint
  • Tools & Utilities : TSOV, ISPF, ENDEVOR, FILEAID, XPEDITOR and File Manager
  • Access Method : VSAM
  • Database: SQL Server, IBM DB2
  • Operating System: IBM Mainframe Z/OS, Windows 10,11 Android, iOS
  • Browsers: Google Chrome, Mozilla Firefox, Safari
  • Proficiently used : Office365 (Outlook, Excel, Word, PowerPoint,),ServiceNow
  • Additional Skills : Project Financial Management (Forecasting/Budgeting and Invoicing), Reporting & Analysis, Data Management & Leadership, Meeting Facilitation, Survey , Resource Management, Vendor Management, Asset Management (Laptop and Accessories) and Access Management (Physical Access badge, VPN, etc) and Timesheet Management
  • Postman tool
  • CI and CD pipelines
  • Defect tracking
  • Python scripting
  • JIRA proficiency
  • Regression testing
  • Mobile testing
  • Cross-browser testing
  • Software development lifecycle
  • Test case creation
  • ISTQB certification
  • Bug reporting

Certification

  • PMP Pre Workshop (45 Hours) - Attended in Tech Mahindra.
  • Banking - 101 Certificate.
  • ISTQB Foundation Level
  • Role of PMO in Effective Program Management.

Awards

Received # 2 times “Associate Excellence Award” from TechMahindra for outstanding contributions and performance in project delivery team ( Top Rating for 3 years continuously), Received # 2 times “Grand Salute - Livewire” award from TechMahindra for maintaining an excellent Financial management details for BFSI Accounts., Received # 1 time “Grand Salute - Livewire” award from TechMahindra for excellent staffing records and helped recruiting team with and 500+ external profiles through referral buddy program., Received # 5 time Pat on the back (POB)” award from the business unit of Scotiabank several times for excellent deliverable on bank financial and compliance aspect., Rewarded # 2 time “Best Team” Awards - at Account level, Received “Long Service Award” for completing 10 years successfully with Tech Mahindra in 2022.

Languages

English
Full Professional
Tamil
Native or Bilingual

Timeline

Senior - QA Engineer

Tech Mahindra Ltd, Toronto
11.2022 - Current

Senior - Project Coordinator / Operations Lead

Tech Mahindra Ltd, Canada
04.2021 - 10.2022

Quality Analyst (Functional Tester)

Tech Mahindra Ltd, India
01.2013 - 02.2015

Software Developer(Mainframe)

Tech Mahindra Ltd, India
08.2011 - 12.2012

Bachelor of Computer Applications - undefined

BHARATHIYAR UNIVERSITY

Master of Technology - Software Engineering

BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE
MOHANASUNDARAM SELVAKUMAR