Mohanad Yafeai
Kingston,Canada
Summary
Dynamic marketing and product development professional with a proven track record at Edtech International Education Group. Expert in AI chatbot development and data analysis, I excel in driving user-focused solutions and fostering collaboration. Passionate about optimizing strategies to enhance growth and efficiency, I thrive in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Marketing Website & AI Chatbot Development Lead
Edtech International Education Group
Kamloops, , BC
03.2025 - Current
- Led the development of a multi-functional marketing website to promote CETC’s consultation, training, and immigration services.
- Designed core features including content hub, user profiles, booking system, referral program, and document upload/tracking.
- Planned and scoped an AI chatbot to handle 24/7 inquiries, provide personalized recommendations, and assess immigration eligibility.
Judicial Deputy
AMS - Queens University
Kingston, ON
02.2025 - Current
- Supported the enforcement and interpretation of organizational bylaws, policies, and procedures in a fair, and impartial manner.
- Assisted in reviewing and processing complaints, appeals, and disciplinary matters, ensuring due process and transparency.
- Participated in hearings, gathered evidence, and prepared formal documentation, such as case summaries, rulings, and recommendations.
- Collaborated with senior judicial members to uphold accountability and institutional integrity.
Marketing Analyst
MINOA
Toronto, ON
01.2025 - 03.2025
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
- Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
Product Manager
Next Ripple
Toronto, Canada
03.2024 - 05.2024
- Planning and delivering user-focused product designs
- Managing project timelines
- Leading cross-functional teams to launch innovative solutions
- Conducting market research to identify strategic opportunities
Business Strategist
Calibre Consulting Corp
Vancouver, Canada
01.2024 - 03.2024
- Conducting market research to define strategic initiatives
- Collaborating with teams for data-driven decisions
- Optimizing stakeholder communication
- Developing plans to increase growth and efficiency
Education
Bachelor's - Computing
Queen's University
Kingston, ON, Canada03.2025
Ontario Secondary School Diploma -
St. Catharines Collegiate
St. Catharines, ON, Canada06.2021
Skills
- AI chatbot development
- Data analysis
- Market research
- Project management
- Critical thinking
- Effective communication
- Policy writing
- API design and integration
References
Available upon request.
Communication Skills
Working closely with teams to make sure everyone stays on the same page, explaining ideas clearly, and helping solve problems when needed. Experienced in giving presentations, talking with diverse groups of people, and building good relationships, especially while working on projects that involved different teams and cultures.
Timeline
Marketing Website & AI Chatbot Development Lead
Edtech International Education Group
03.2025 - Current
Judicial Deputy
AMS - Queens University
02.2025 - Current
Marketing Analyst
MINOA
01.2025 - 03.2025
Product Manager
Next Ripple
03.2024 - 05.2024
Business Strategist
Calibre Consulting Corp
01.2024 - 03.2024
Bachelor's - Computing
Queen's University
Ontario Secondary School Diploma -
St. Catharines Collegiate
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