Mohan Tyagi
Brampton,ON
Work Preference
Summary
Dynamic Technical Program Manager with a proven track record in project management, team leadership, and program implementation. Expertise in Agile methodologies and client management drives successful project outcomes across cross-functional teams.
Overview
11
11
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Technical Program Manager
JENOPTIK Smart Mobility Solutions
Mississauga, ON
06.2016 - 02.2026
- Led cross-functional teams to deliver complex technical projects on schedule and within scope.
- Developed comprehensive project plans, aligning resources and timelines with organizational goals.
- Facilitated stakeholder meetings to gather requirements, address concerns, and ensure project alignment.
- Managed risk assessments and mitigation strategies to enhance project outcomes and minimize disruptions.
- Implemented process improvements that increased operational efficiency and reduced time-to-market for solutions.
- Mentored junior program managers, fostering skill development and promoting best practices in project management.
- Collaborated with engineering teams to integrate cutting-edge technologies into mobility solutions effectively.
- Managed vendor relationships to ensure timely deliveries and adherence to contract terms for optimal results.
- Led international project teams to successfully deliver complex initiatives within budgetary constraints.
- Increased team efficiency with effective resource allocation, task prioritization, and workload balancing strategies.
- Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
- Developed comprehensive training materials to support onboarding new team members quickly and effectively.
- Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
- Reduced technical debt through proactive identification and resolution of system bottlenecks and architectural issues.
- Successfully managed multiple simultaneous projects while adhering to strict deadlines for optimal progress tracking.
- Implemented monitoring tools and performance metrics for increased visibility into project health and risk mitigation strategies.
- Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
- Planned and managed technical projects for clients.
- Oversaw [Type] system installation and onboarding process for clients' employees.
- Regularly reviewed training materials and courses, adding updates to keep all information current and pertinent.
- Wrote and updated numerous online and hard copy training manuals used within company and at remote offices.
- 700+ Sites Project Implementation, Planning installation, design best possible solution product for customers, Schedule team,
- Co-ordination construction work (Civil, Permits, Locates) with contractors, negotiate pricing, review traffic control plan, technical specification & government requirements.
- Saved multi-million dollar for the company with effective solution proposal, while maintaining customer satisfaction.
- Managing project lifespan & roll - out for Installation 300+ Automated speed enforcement camera in Ontario with fast deployment experience, within 1 year timeline
- Over looking system Deployments for provinces/states, all across Canada & US: Newfoundland(speed camera-Trailer system), British Columbia (Average Speed point-to-point, Redlight & Speed), Florida (ALPR), Iowa (Red-light), California (Sound/Noise Detection), New York (Speed & Red-light)
- Managed projects planning and implementation for US & Canada. Supported team worldwide as a technical Manager
- Leading Technical trainings to police officers, provincial officers, customers, field service technicians, project co-ordinator
- Help team with bid writing, RFP tenders, Demo presentation to customer technical solution and project management roll -out plans.
- Testing products and solutions for customer, training & guiding team with design and technical product development.
- Technical Knowledge: 9+ years of experience with testing, designing, troubleshooting traffic law enforcement camera system, Radar based Technology, loop based systems, ALPR solution (AI Based) cameras.
- Performed duties of technical project manager: overlooking software deployment to meet customer requirement & project delivery.
- Travelling in multiple-cities when required to perform training for customer, or managing a project, Business Meetings.
- Customer service: managing multiple customers for project delivery and operations for 26+ customers and projects in Canada
- Leading & Managing 12+ team members of implementation and technical team which directly report to me, in parallel working with cross-functional team within the company (Operations team, Software Team, IT team, & Corporate stakeholders)
- Operations Management: experience running 2 project in parallel (300+ system project) after the project roll outs (implemented) to perform regular maintenance, new add-ons, replacements, calibration & training.
- Commissioner of Oath for province for a year (Newfoundland)
- Certified with training in CPR, first aid, Bucket truck, Working at heights, Boom/Scissor-lift.
Field Service Specialist
Bell Technical Solutions
Markham, ON
02.2015 - 06.2016
- Diagnosed and resolved technical issues for telecommunications equipment in field settings.
- Collaborated with cross-functional teams to improve service efficiency and customer satisfaction.
- Trained new team members on equipment handling and safety protocols.
- Implemented preventive maintenance schedules to minimize equipment downtime.
- Known for multiple customer satisfaction award
- Help team members when needed, called as a Stich Tech "Expert Tech" deployment
- Streamlined service processes for quicker response times and increased efficiency in addressing client concerns.
Education
Project Management Certificate - Project Management
Google Project Management (Coursera)
Toronto 08.2022 - 11.2022
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Seneca College of Applied Arts And Technology
North York 01.2013 - 09.2014
Skills
- Project management
- Project planning
- Agile project management
- Developing project strategy
- Project leadership
- Technical roadmap design
- Client management
- Requirements analysis
- Resource management
- Presentation and facilitation
- Compliance and regulations
- Business relationship management
- Team oversight
- Program implementation
Accomplishments
- Successfully managed multiple high-level projects concurrently, delivering each ahead of schedule.
- Designed clear, concise and understandable courses that were utilized by trainers throughout the company in office locations worldwide.
- Managed $10+Million dollar projects.
- Led weekly meetings among training staff to brainstorm and ask questions, enabling peers a venue to resolve issues quickly and effectively.
- Supervised team of 12 staff members.
- Collaborated with team of 30 in the development of Automated Enforcement System (ASE) Ontario.
Languages
English
Full Professional
Certification
- PMP - Project Management Professional
Project Management Institute (PMI), Certification Number: 4176868
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Project Management Certificate - Project Management
Google Project Management (Coursera)
08.2022 - 11.2022
Technical Program Manager
JENOPTIK Smart Mobility Solutions
06.2016 - 02.2026
Field Service Specialist
Bell Technical Solutions
02.2015 - 06.2016
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Seneca College of Applied Arts And Technology
01.2013 - 09.2014