Mohamud Abdullahi Ahmed
Regina,SK
Summary
Dynamic and dependable professional with extensive experience as a Rideshare Driver for Uber Canada, excelling in customer service and navigation. Proven track record of achieving high customer satisfaction ratings through effective communication and vehicle maintenance, ensuring safety and reliability while fostering positive relationships with passengers. Adaptable and committed to excellence in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Uber Canada/Lyft Canada
Regina, SK
09.2023 - Current
- Navigated routes efficiently to optimize passenger pickup and drop-off times.
- Maintained high customer satisfaction through friendly service and effective communication.
- Managed vehicle maintenance and cleanliness to ensure safety and reliability.
- Leveraged GPS technology for accurate navigation and real-time traffic updates.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
Plant Panel Operator/Plant Blaster Operator/pipeline Labor
Evraz Wasco Pipe Protection Corporation
Regina, SK
12.2016 - 07.2023
- Operated and monitored panel controls for pipe protection processes.
- Conducted quality checks to ensure compliance with specifications.
- Collaborated with team members on equipment maintenance and troubleshooting.
- Trained junior operators on standard operating procedures and safety protocols.
- Implemented process improvements to enhance production efficiency and reduce downtime.
- Led daily operations meetings to align team objectives and address challenges.
- Participated in cross-functional teams to tackle complex challenges and develop innovative solutions for the panel operation systems.
- Optimized production processes through effective communication with multidisciplinary teams and coordination of activities.
- Assisted in training new panel operators to ensure smooth onboarding and skill development within the team.
- Collaborated closely with engineers to develop custom solutions tailored specifically for unique challenges within the facility''s panel operation systems.
- Provided valuable input during project planning phases that contributed significantly towards achieving desired outcomes in terms of timelines, budgets, quality control measures, among other key factors affecting success rates within the industry at large throughout various stages of implementation from start-to-finish ultimately leading towards overall project success while simultaneously ensuring minimal risk exposure.
- Delivered consistent results under high-pressure conditions, maintaining peak performance levels even during extended periods of intense workload demands or tight deadlines by demonstrating exceptional resilience throughout all aspects of daily responsibilities within this fast-paced industry environment where every second counts when it comes to ensuring maximum efficiency across each stage within production cycles as well as meeting client expectations at all times without compromise on quality standards whatsoever allowing us always stay ahead in terms competition among other key factors contributing towards long-term business growth sustainability goals achievement moving forward into future years ahead full confidence knowing we are well-equipped ready face whatever new obstacles might come our way with determination resolve unmatched by others who may not possess same level commitment dedication required excel such highly competitive field today''s global marketplace constantly evolving rapidly changing landscape requiring agility adaptability remain successful over time no matter circumstances encountered along journey personal career development progression opportunities abound those willing put forth effort necessary overcome adversity reach ultimate destination desired ultimate pinnacle professional success.
- Ensured accurate documentation of blasting activities and compliance with regulatory standards.
- Prevented misfires by conducting thorough pre-blast inspections of all equipment, connections, and detonators before initiating each blast sequence.
- Operated panel systems to monitor production processes and ensure compliance with safety standards.
- Developed standard operating procedures for panel operations, standardizing training and improving consistency.
- Improved operational consistency with diligent monitoring, data recording, and timely response to anomalies.
- Operated blasting equipment to prepare pipes for coating processes.
- Ensured compliance with safety protocols in all blasting operations.
- Conducted routine maintenance on blasting tools to optimize performance.
- Monitored blasting processes to ensure quality control throughout operations.
- Assisted in developing standard operating procedures for blasting operations.
- Improved team productivity with consistent communication and coordination during blasting operations.
- Collaborated with engineers and geologists to plan optimal blast patterns, considering site-specific variables such as rock type, structure, and location.
- Ensured proper disposal of all hazardous materials, adhering to local regulations and best practices for environmental safety.
- Conducted thorough post-blast evaluations to identify areas for improvement in future blasting projects.
- Contributed to environmental conservation efforts by implementing controlled blasts that minimized ground vibrations, noise pollution, and dust emissions.
- Determined suitability for blasting activities and safety of personnel and property after conducting blast site inspections.
- Identified and assessed potential risks related to blasting operations and implemented mitigation measures.
Truck Driver
H&L Transport Ltd
Regina, SK
10.2013 - 11.2014
- Operated commercial trucks to transport goods safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Navigated using GPS technology, optimizing routes for timely deliveries.
- Maintained accurate logs of driving hours, mileage, and cargo details per regulatory requirements.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
- Reduced downtime by promptly reporting and addressing maintenance issues.
Carpentry Apprentice
Transition To Trades
Regina, SK
09.2010 - 04.2011
- Assisted in measuring and cutting materials for various carpentry projects
- Learned to operate hand and power tools safely and effectively
- Supported senior carpenters in assembling structures and frameworks
- Maintained clean and organized workspaces to ensure efficiency
- Gained hands-on experience in specialized carpentry areas like framing, roofing, siding installation for diverse project types.
- Assisted in the installation of doors, windows, cabinets, and other fixtures for improved functionality.
- Collaborated with other tradespeople like electricians or plumbers during multi-disciplinary projects for smooth workflows.
- Cut materials according to specifications in preparation for installation.
- Developed strong problem-solving skills by identifying issues during construction and implementing effective solutions.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Installed insulation, trim and other finishing touches.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Operated forklifts and other heavy equipment.
Education
High School Diploma -
STAREHE Boys Center
Kenya, Nairobi08-2006
Skills
Schedule management
Excellent navigation
Customer service
Vehicle maintenance
Communication
Effective communication skills
Traffic laws and regulations
Communication and interpersonal skills
Proficient in Microsoft office
Defensive driving practices
Time, mileage, and fuel tracking
Ability to lift 50 pounds
Customer support
Transportation logs
Dependable and trustworthy
Safety awareness
Cultural awareness
Adaptability and flexibility
Defensive driving
Languages
English
Native or Bilingual
Accomplishments
23 Week Full-Time Trades Preparation Program
Certification
- Valid class 1A license
- CSTS
- TGD
- PST
- Fall protection
- Confined space entry and Rescue
- WHMIS
- H2S alive
Timeline
Rideshare Driver
Uber Canada/Lyft Canada
09.2023 - Current
Plant Panel Operator/Plant Blaster Operator/pipeline Labor
Evraz Wasco Pipe Protection Corporation
12.2016 - 07.2023
Truck Driver
H&L Transport Ltd
10.2013 - 11.2014
Carpentry Apprentice
Transition To Trades
09.2010 - 04.2011
High School Diploma -
STAREHE Boys Center