Mohammedshadabkhan Pathan
Whitby,ON
Summary
To pursue a challenging career and be a part of progressive organization that gives a scope to enhance my knowledge and utilize my skills towards the growth of the organization. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Director of Communications & Internal (President)
Student Association Of George Brown College
05.2023 - Current
- Official Spokesperson and Liaison Officer for Student Association, and Campus groups.
- Signing Officer for Cheques, Contracts and Policies for Student Association of George Brown College.
- Chairperson of Executive Committee and Internal Policies and Procedures Committee along with the Co-chairperson of Marketing and Communication Committee of Student Association of George Brown College.
- Responsible for managing all internal communications within the student association This includes maintaining a database of all members, communicating meeting schedules and agendas, and ensuring that all members are kept informed of upcoming events and activities and meetings.
- To manage all external communications and negotiations for the Student Association of George Brown College this includes managing the association's social media accounts, creating, and distributing newsletters, and responding to inquiries and meetings with outside parties.
- To Coordinate and guide other directors in the student association to ensure that all communications are consistent and aligned with the overall goals and objectives of the entire organization.
- Planning and executing events that are designed to engage and inform members of the student association this includes organizing workshops, seminars, and other educational networking events.
- Responsible for recruiting and managing staff and volunteers who can assist with the various events and activities of the Student Association of George Brown College.
- Develop and implement communication strategies to promote the organization's mission and goals, enhance the student association's image, and engage members and stakeholders.
- Developed communications strategies to drive forward progress in public relations.
- Coordinated advocacy relations meetings and prepared necessary materials in advance.
- Produced internal communications for Student Experience, Development, and Advocacy projects.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
- Analyzed market data to inform strategic decisions.
- Created and managed social media campaigns to increase brand engagement.
- Continually maintained and improved company's reputation and positive image in markets served.
- Conducted market research to identify new opportunities and target markets.
Additional Team Lead (Supervisor)
Dollarama
10.2021 - Current
- Operate cash registers, stock merchandise, maintain clean sales floors.
- Perform Opening and Closing Operations of the Store with Cash Management and Petty Cash Operations.
- Greet customers and assist them in locating merchandise in the store.
- Providing quality customer service and conflict resolution.
- Ensuring the established merchandising practices and customer centric services are followed.
- Maintaining health and safety protocols due to COVID-19
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Sales Associate
Mobilinq
05.2022 - 12.2023
- Responsible for opening and closing for the store, Stock merchandise, maintain clean sales floors, ensuring day to day operations of the store is efficient and effective, with the main aim of bringing in the maximum sales and profit possible.
- Ordered and planned new products and services to expand the business.
- Balanced register and prepared daily sales summary and deposits, as well as being responsible for inventory.
- Monitor sales activity to ensure that customers receive satisfactory service and quality goods.
- Ability to handle difficult and complicated sales
- Troubleshooting and repairs of damaged cellular phones (e.g., repairing screens and replacing batteries etc.)
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Electromechanical Engineering Technician
George Brown College
Toronto, ON04.2023
Bachelor of Electrical Engineering -
ITM Universe
Vadodara, Gujarat, India.08.2020
Diploma in Electrical Engineering
Engineering College Tuwa
Tuwa, Gujarat, India.05.2017
Skills
- Ability to adapt in a fast paced environment
- Good knowledge of Sales, Technology and Graphical artistic solutions
- Well versed with Microsoft Office, Photoshop, Illustrator, Corel Draw and POS Systems
- Ability To greet and connect in Punjabi, Persian and Turkish language (Entry Level)
- Work well independently and also within a team
- Worked closely with students in all academic subjects, tutoring in subjects like Science and English
- Professional, dedicated, following ethics at workplace
- Critical Thinking
- Competent and able to cope with pressure
- Public and Media Relations
- Stakeholder Relations
- Crisis Communication Strategy
- Strategic Positioning
- Business Operations
- Internal and External Communications
- Outreach Initiatives
- Reputation Management
- Corporate Messaging
- Communications Strategies
- Corporate Communications
Timeline
Director of Communications & Internal (President)
Student Association Of George Brown College
05.2023 - Current
Sales Associate
Mobilinq
05.2022 - 12.2023
Additional Team Lead (Supervisor)
Dollarama
10.2021 - Current
Electromechanical Engineering Technician
George Brown College
Bachelor of Electrical Engineering -
ITM Universe
Diploma in Electrical Engineering
Engineering College Tuwa
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