Mohammed Raghib Zniber
Mississauga,Antario
Summary
Customer-oriented Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple tasks in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Agricultures
Owner Operator Independent
Morocco
01.2020 - 12.2023
- Develop ,prepare and conduct cultivation and fertilization, harvesting, animal and poultry care, disease prevention, farm management, farm financing, marketing and other agricultural subjects.
- Looking for new products and new markets.
- Secures merchandise by implementing security systems and hygiene.
- Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
- Established strong relationships with suppliers to negotiate favorable pricing for seeds, equipment, and other necessary materials.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Set up and managed plant irrigation systems to maintain optimal flows to different types of plants.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Enhanced farm productivity with adoption of modern machinery and technology for planting, harvesting, and processing.
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Manage movement of products into and out of firm.
- Providing logistics to sales operations on daily basiC
General Manager
Ramez Hypermarket
Sharjah U.A.E
06.2016 - 10.2019
- Self-motivated, with strong sense of personal responsibility.
- Hundling approximatively 200 managers and staffs
- Ensure store are in compliance with company policy on employment and state laws, health and safety standards.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implement concept and enhance company image into market
- Ensure store sales, promotions are planned effectively, executed and promptly and maintained professionally
- Manage and support in team recruitment
- Ensure that all new recruits understand their job and inducted well within company
- Ensure skill development managers through Learning & Development
- Monitor and appraise performance of staff and managers in coordination with management and developing individual career plans
- Formulate & implement retail strategies & procedures in discussion with the Territory Head & Concept Heads
- Control costs within budgetary guidelines
- Training employees and follow up
- Conduct SWOT review to analyze store & customer profile
- Provide monthly feedback on competitor and event activities
- Suggest improvements based on benchmark practices
- Review & analyze stock & sales reports monitoring over & under stocks, implementing corrective action to be taken
- Review with store managers and effectively deal with fast / slow lines, new ranges & end of ranges & implement necessary action
- Liaise with government authorities and business partners for security related matters and Standing Instructions to meet both area and corporate strategic objectives for emergency response and fire safety
- Monitors performance through effective management and development of performance indicators to align stores with internationally recognized best practices, HACCP.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Interacted well with customers to build connections and nurture relationships.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Analyzed market trends and competitor activities to create competitive advantages.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Mathematics And Statistics
06.1990
Bachelor of Science - Mathematics And Physics
01.1990
High School Diploma -
06.1988
Skills
- Bilingual
- Customer Relationship Management
- Staff Management
- Teamwork and Collaboration
- Sales Coaching
- Business Leadership
- Sales expertise
- Expense Control
- Records Organization and Management
- Inventory Management
- Staff training/development
- Product Promotion
- Staff Motivation
- Exceptional interpersonal communication
- Problem Resolution
- Performance Evaluation and Monitoring
Languages
English
Full Professional
French
Full Professional
Arabic
Native or Bilingual
Trainings And Achievements
- Certificate of appreciation from CODEX for the contribution to the success of the International defense exhibitions, IDEX 97, HELD in Abu Dhabi
- Certificate of appreciation from CODEX for the contribution to the success of the triple International defense exhibitions, TRIDEX 98, HELD in Abu Dhabi
- Certificate of computer course in French college technical & trading (Lotus 123, Dbase)
- Certificate of computer course in Sara institute of science & technology (Dos, Windows, Word, Excel)
- Certificate of computer course in Al Thuraya institute (Dos, Windows, Word, Excel, Power Point, Internet)
- Attending Training with certificates: Customer Service Care 1, Customer Service Care 2, Customer Service & Emergency Response, Code10 & Emergency Response, Team 18 & Evacuation Team, Maf-carrefour Culture, Permanent Responsibility, Conducting Performance Analysis Meeting, Main players in your results, Basics of Arithmetic, Gima & Negative Margin Presentation, BC Negative Margin Presentation, Performing the role of Manager
Personal Information
- Passport Number:PV1287303
- Date of Birth: 10/08/66
- Nationality: Morocan
- Marital Status: Married
Certification
- Certified CODEX, the army committee Abu dhabi,
- Certified computer , lotus & d-base.
- Certified computer, Windows,Word,Excel.
- Certified customer serive1, carrefour .
- Certified customer service2, carrefour.
- Certified customer service & emergency response, carrefour
- Certified code10 & emergency response, carrefour.
- Certified team18 & evacuation, carrefour
- Certified permanent responsibility, carrefour
- Certified performing the role of manager, carrefour.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Agricultures - Owner Operator Independent
01.2020 - 12.2023
General Manager - Ramez Hypermarket
06.2016 - 10.2019
University Paul Sabatier - Bachelor of Science, Mathematics And Statistics
University Moulay Ismail - Bachelor of Science, Mathematics And Physics
Lalla Amina College - High School Diploma,