Mohammed Rabiul Islam Chowdhury
13th Avenue, Burnaby,Canada
Summary
Customer-focused Crew Member accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests. Personable Teller with 4 years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations. Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Overview
3
3
years of professional experience
Work History
Crew Member
wendy's
Brish Columbia, Canada
01.2022 - Current
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained safe food handling practices to prevent germ spread.
Chief Teller
Community Bank Bangladesh PLC
Chittagong, Bangladesh
10.2020 - 12.2022
- Monitored cash levels in teller drawers and coordinated with the vault to ensure adequate supplies of currency.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Identified transaction errors when debits and credits did not balance.
- Kept accurate records of all teller activities including deposits, withdrawals, transfers and check clearance.
- Verified accuracy of documents submitted by customers regarding new accounts or changes to existing ones.
- Coordinated with management team on various projects related to improving operational efficiency.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Developed relationships with business clients through regular contact visits.
Education
Master in Business Administration - Human Resource Management
International Islamic University of Chitagong, (IIUC) Bangladesh
01-2015
Skills
- Customer Service
- Safe Food Handling
- Order Management
- Taking Orders
- Inventory Restocking
- Drive-Thru Operations
- Cash Handling Accuracy
- Vault Security
- Check Verification
- Financial Transactions
- Branch ATM Operation
- Cash Shipment Balancing
- Team Collaboration and Leadership
Timeline
Crew Member
wendy's
01.2022 - Current
Chief Teller
Community Bank Bangladesh PLC
10.2020 - 12.2022
Master in Business Administration - Human Resource Management
International Islamic University of Chitagong, (IIUC) Bangladesh
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