Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mohammed Parvez Alam Siddiqui

Saskatoon,SK

Summary

Dynamic professional with a proven track record at Bachpan School, excelling in relationship building and strategic planning. Enhanced customer satisfaction through effective complaint resolution and optimized inventory management, leading to improved operational efficiency. Skilled in verbal communication and decision-making, fostering a collaborative team environment that drives performance and sales growth.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Director

Bachpan School
12.2023 - 02.2025
  • Managed daily store operations, ensuring efficient workflow and exceptional customer service.
  • Trained and supervised staff, fostering a collaborative team environment and enhancing performance.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.
  • Conducted regular audits to maintain compliance with company policies and safety regulations.
  • Resolved customer inquiries and complaints promptly, improving satisfaction and retention rates.
  • Developed merchandising strategies that increased product visibility and sales opportunities.
  • Coordinated staff schedules to optimize coverage during peak hours, enhancing operational efficiency.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.

Limousine Driver

Self Employed Web
10.2008 - 03.2023
  • Ensured timely and safe transportation for clients in luxury vehicles.
  • Maintained cleanliness and functionality of limousine fleet through regular inspections.
  • Developed strong client relationships, enhancing customer satisfaction and repeat business.
  • Navigated efficiently using GPS technology to optimize routes and minimize delays.
  • Adhered to traffic regulations and safety protocols to ensure passenger safety at all times.
  • Handled financial transactions, maintaining accurate records for services rendered.
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Calculated bills, issued receipts and accepted payments.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Checked in with dispatch service and updated with current location.
  • Demonstrated professionalism while interacting with event planners, hotel concierges, security personnel, and other essential contacts to coordinate smooth transportation experiences for clients.
  • Ensured client punctuality by effectively managing schedule and adjusting routes as needed to avoid traffic delays.
  • Delivered high-quality transportation services for clients attending special events, including weddings, proms, and corporate functions.
  • Kept clients informed of itinerary changes as needed, offering alternative options to ensure their satisfaction and maintain the company''s reputation for excellent customer service.
  • Maintained a detailed logbook documenting trip information such as pick-up/drop-off locations, mileage driven, hours worked, expenses incurred during trips for accurate record-keeping purposes.
  • Assisted passengers with luggage handling and ensured they were comfortably settled into the limousine before commencing each journey.

Parking Enforcement Officer

Impark Canada
06.2001 - 08.2006
  • Enforced parking regulations, ensuring compliance and maintaining order in designated areas.
  • Conducted routine patrols to monitor parking zones and identify violations promptly.
  • Issued citations for infractions, documenting incidents accurately for record-keeping purposes.
  • Assisted the public with inquiries regarding parking rules and procedures, promoting community awareness.
  • Participated in training sessions to stay updated on regulatory changes and best practices in enforcement procedures.
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Maintained accurate and detailed logs of all events during each shift.

Store Manager

99 Cents Depot
06.1999 - 12.2000
  • Managed daily store operations, ensuring efficient workflow and exceptional customer service.
  • Trained and supervised staff, fostering a collaborative team environment and enhancing performance.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.
  • Conducted regular audits to maintain compliance with company policies and safety regulations.
  • Resolved customer inquiries and complaints promptly, improving satisfaction and retention rates.
  • Developed merchandising strategies that increased product visibility and sales opportunities.
  • Coordinated staff schedules to optimize coverage during peak hours, enhancing operational efficiency.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.

Education

Master Of Management Studies - Business Administration

Pune University
Pune India
03.1996

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making

Languages

English
Full Professional

Certification

Master of computer studies

Timeline

Director

Bachpan School
12.2023 - 02.2025

Limousine Driver

Self Employed Web
10.2008 - 03.2023

Parking Enforcement Officer

Impark Canada
06.2001 - 08.2006

Store Manager

99 Cents Depot
06.1999 - 12.2000

Master Of Management Studies - Business Administration

Pune University

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Mohammed Parvez Alam Siddiqui