Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohammed Nour Abouljouz

London,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

Fitness Advisor

GoodLife Fitness
03.2023 - Current
  • help Members connect with their own personal fitness program, grow Club memberships, and foster a positive fitness community
  • Assisted in promoting gym services, resulting in increased membership sales and overall revenue growth for the facility.
  • Implemented goal-setting strategies with clients, helping them identify achievable objectives while also fostering commitment to long-term success.
  • Motivated members towards participating in group fitness classes.

Cashier

Rexall drug store
01.2021 - 01.2023
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Sales Associate

costume design
07.2019 - 03.2020
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Increased purchase amounts by cross-selling with similar products.
  • Developed trusting relationships with customers by making personal connections.

Education

High School Diploma -

Sir Frederick Banting Secondary School
London, ON
05.2022

Skills

  • Goal Setting Expertise
  • Client Motivation Techniques
  • Time Management Abilities
  • Sales and Marketing Techniques
  • Customer Service Excellence
  • Membership Sales
  • Workload Management
  • Certified Personal Trainer
  • Motivational Leadership
  • Flexibility and Adaptability

Languages

English
Native/ Bilingual
Arabic
Native or Bilingual
Turkish
Professional

Timeline

Fitness Advisor

GoodLife Fitness
03.2023 - Current

Cashier

Rexall drug store
01.2021 - 01.2023

Sales Associate

costume design
07.2019 - 03.2020

High School Diploma -

Sir Frederick Banting Secondary School

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Mohammed Nour Abouljouz