Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Software
Accomplishments
Work Preference
Quote
Timeline
Generic
Mohammed Inayat Khan

Mohammed Inayat Khan

Mechanical Engineer
Thunder Bay,ON

Summary

Qualified Mechanical Engineer with extensive knowledge of engineering equipment and software. Committed to providing accurate work with eye for detail. Consistently commended for meeting stringent project deadlines under budget.

Dedicated professional with extensive knowledge of mechanical technologies, tools and practices. Designs and develops equipment to improve prototypes and products. Experienced in leading projects from initial conception to completion within customer budget. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
4
4
Languages

Work History

Customer Service Representative

Amazon
07.2023 - 01.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
  • Implemented and developed customer service training processes.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Increased efficiency and team productivity by promoting operational best practices.

Sales Associate (Part-Time)

Big Bazaar
Hyderabad, Telangana
04.2023 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Cashier (Part-Time)

Dmart
Hyderabad, Telangana
05.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

HVAC Technician

Feasible Technology Pvt.lmt.
06.2022 - 06.2023
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Filled out detailed work orders for each job completed.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Monitored building environmental conditions.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Supervised and instructed assistants.

Education

Bachelor in Mechanical Engineering - Mechanical Engineering

Shadan Engineering College
Hyderabad, India
08.2022

Skills

  • Heating Systems
  • HVAC Controls
  • Certified HVAC Technician
  • HVAC system design
  • Ventilation Systems
  • Microsoft Office proficient
  • HVAC installation and maintenance
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Computer Proficiency
  • Microsoft Excel
  • Team Development
  • Microsoft PowerPoint
  • Customer Relationship Management (CRM)
  • Project management abilities

Languages

English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Microsoft Outlook

Operating Systems

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Customer Service Representative

Amazon
07.2023 - 01.2024

Sales Associate (Part-Time)

Big Bazaar
04.2023 - 06.2023

HVAC Technician

Feasible Technology Pvt.lmt.
06.2022 - 06.2023

Cashier (Part-Time)

Dmart
05.2022 - 01.2023

Bachelor in Mechanical Engineering - Mechanical Engineering

Shadan Engineering College
Mohammed Inayat KhanMechanical Engineer