MOHAMMEDAYAN BARIWALA
Edmonton,AB
Summary
Compassionate Resident Assistant with experience managing residential life activities and enforcing housing policies. Strengths include strong conflict resolution skills, adaptability to diverse environments, and ability to foster supportive relationships with residents. Made significant impacts in previous roles by creating inclusive living communities and facilitating educational programs for resident development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Assistant
University of Alberta
08.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, community resolutions, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Certified for first aid and CPR along with naloxone training
Customer Service Executive
Pinnacle Furniture And Decoration Industry LLC
07.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Handled customer inquiries and suggestions professionally.
- Responded to customer requests for products, services, and company information.
Emirates Aviation University Intern
Emirates Aviation University
07.2023 - 07.2023
- Improved team collaboration by actively participating in group discussions and presenting findings to supervisors.
- Strengthened communication and leadership skills through regular group work and coordination.
- Gained valuable industry knowledge by attending seminars, workshops, and networking events hosted by the university department.
- Refined critical thinking abilities through participation in brainstorming sessions.
Customer/IT Technical Support Intern
Al Awael Furniture
05.2023 - 07.2023
- Streamlined communication with clients through clear and concise email correspondence and phone calls.
- Reduced downtime for employees by quickly troubleshooting hardware and software problems.
- Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
- Responded to customer inquiries and provided assistance over phone and in person.
Campus Ambassador
MyCaptain
01.2022 - 01.2022
- Assisted in increasing event attendance by developing and implementing effective marketing strategies for campus programs.
- Contributed to the improvement of student engagement by conducting surveys, analyzing feedback, and making recommendations for future initiatives.
- Developed communication skills by interacting with employees for attracting more clients.
Education
Bachelor of Science - Computer Science
University of Alberta
Edmonton, AB09.2027
High School Diploma -
THE MILLENNIUM SCHOOL DUBAI
UAE03.2023
Skills
- Multitasking abilities
- Data analysis
- Adaptability and flexibility
- Social media management
- Team collaboration
- Strong academic performance
- Time management
- Computer proficiency
- Relationship building
- Leadership skills
- Emergency response
- Documentation and reporting
- First aid
- CPR certified
- Event coordination
- Administrative support
- Public speaking
Certification
- Certified for interning in Al Awael Furniture Dubai as Customer/IT support intern.
- Certified for completing internship at Emirates Aviation University.
- Accomplished certificate in leading my group to win in making and flying flying mobile controlled paper plane in Emirates Aviation University.
- Accomplished certificate of competency from MyCaptain for campus ambassador.
- Certified for volunteering Al Noor Rehabilitation (Community Service).
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Full Professional
Gujarati
Full Professional
Timeline
Resident Assistant
University of Alberta
08.2024 - Current
Customer Service Executive
Pinnacle Furniture And Decoration Industry LLC
07.2023 - 08.2023
Emirates Aviation University Intern
Emirates Aviation University
07.2023 - 07.2023
Customer/IT Technical Support Intern
Al Awael Furniture
05.2023 - 07.2023
Campus Ambassador
MyCaptain
01.2022 - 01.2022
Bachelor of Science - Computer Science
University of Alberta
High School Diploma -
THE MILLENNIUM SCHOOL DUBAI