Mohammed Abdul Aziz
Saskatoon,Saskatchewan
Summary
Proactive and detail-oriented professional with a proven track record in enhancing workplace cleanliness and customer satisfaction at SDP Janitorial Cleaning Service. Excelled in time management and customer service, significantly boosting client retention. Possesses strong work ethic and teamwork skills, adept at meeting high standards of cleanliness and client engagement.
Overview
4
4
years of professional experience
Work History
Dishwasher
The Home Town
11.2024 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept the work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils, and glassware clean and rotated following safety standards set by the restaurant.
Cleaner
SDP Janitorial Cleaning Service
09.2024 - Current
- Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris, and other waste materials from the premises.
- Used time management and efficient cleaning methods to meet deadlines.
Customer Service Executive
Shwapno Super Shop
03.2021 - 04.2023
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to the supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
High School Diploma -
Noakhali Ideal Polytechnical Institute
Noakhali, Bangladesh03-2012
Skills
- Strong work ethic
- Cleaning and sanitizing
- Time management
- Sweeping and mopping
- Customer service
- Valid Driver's license
- Positive attitude
- Teamwork and collaboration
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working
Driver License Class 5
I have 5 years plus driving experience in Bangladesh and Canada.
Timeline
Dishwasher
The Home Town
11.2024 - Current
Cleaner
SDP Janitorial Cleaning Service
09.2024 - Current
Customer Service Executive
Shwapno Super Shop
03.2021 - 04.2023
High School Diploma -
Noakhali Ideal Polytechnical Institute
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