MOHAMMED UDDIN
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
CLIENT SUPPORT/STUDENT COUNSELLING (P/T)
Globonet Education Consulting
01.2008 - 01.2018
- Answered inquiries from customers in person and on the phone
- Investigated and solved any customer concerns
- Accurately processed financial transactions using computerized cash registers in a fast-paced environment
- Counseled International students about Canadian study, Course fees, geography, scholarships, Canadian education systems, Credential evaluation process.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced client satisfaction by addressing and resolving support issues promptly
DRIVER/DELIVERY DRIVER/TAXI DRIVER (P/T)
Beck Taxi,Uber,Lyft, Restaurents
05.2010 - 01.2017
- Demonstrate safe and courteous driving at all times
- Followed all applicable traffic laws, regulations, and safety standards
- Provided passengers with professional, courteous, and informative customer service
- Maintained cleanliness of vehicles & and post-trip inspection
- Kept accurate records of taxi trips and fares
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools
Cook
Restaurents Toronto,ON
04.2008 - 06.2014
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Reduced food waste significantly by implementing proper portion control and storage techniques
CLEANER/DISHWASHER/COOK/LINE COOK SKILLS
Toronro Restaurents (Ilfornello,Caro,Imago's Group)
02.2007 - 01.2012
- Key strengths of Making Pizzas, Pasta, Soups, Salads, and sauces
- Skilled work in Grill and Fryers
- Cleaning Moping, vacuuming washes Dishes, cutting veggies, Meat, and Fish
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
COMMUNITY SOCIAL WORK EXPERIENCE
City Of Toronto RPCC
04.2008 - 12.2008
- Counseled adult men suffering from substance abuse disorders with co-occurring mental illness disorders
- Provided crisis intervention as necessary
- Prepared treatment plans, progress notes, and termination reports and obtained insurance authorizations
- Assessed individual and family needs, and developed appropriate treatment plans and services
- Settlement issues to youth and newcomers
- Improved client outcomes by developing individualized care plans and conducting regular follow-up assessments.
- Enhanced community support for clients by establishing partnerships with local organizations and resources.
- Assisted clients with daily living activities to promote independence, dignity, and overall well-being.
- Provided crisis intervention services, addressing urgent needs and connecting clients to appropriate resources.
- Improved client outcomes by developing and implementing individualized service plans
- Assisted clients in navigating community resources for optimal support and services
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions
Community & Social Services Worker
City Of Toronto At RPCC And FST,BCS Toronto, ON
01.1993 - 01.1999
- Offered families case management services, which can include: facilitating family team meetings to create a case plan based on the needs and strengths of each family
- Set realistic goals and objectives with families and people to achieve the desired result
- Kept track of each family's or person's development
- Linked family's service providers and resources that can help with risk management for kids at home
- Corresponded with additional contacts to confirm client engagement/response to interventions
- Looked into complaints of abuse and neglect, which involves determining the appropriate course of action after assessing the functioning of the family and potential risks
- Created and put into effect a safety strategy, Contain completed assessments, support for interdisciplinary care plans, and planning for each resident's discharge
- Identified the resident's specific requirements and looked for solutions to meet them
- Gathered information, and interviewed residents and their families used to assess and reassess for best practices
- Provided educational information and referral services to community resources
Education
Certified Counselor Canada, USA, UK, Australia (Apply board Canada) -
Professional Drivers Course/COVR, Taxi Driving Course by City of Toronto -
City of Toronto Taxi Cab Training
Food Safety certificate -
NatIonal CPR FOUNDATION
12.2023
Driving F Class -
Wheel Chair Accessible Transit
Toronto, ONVolunteer aid Certificate -
Honor's Diploma - Network Administrator
AOL COLLEGE
03.2012
Diploma - Community & Social Service Worker
Evergreen College
12.2008
Skills
- Fluent in English
- First Aid/CPR
- Commercial Driving Certificate F Class, Taxi Course by city of Toronto
- Safety food Handel's
- First Aid/CPR
- Time Management
- Critical Thinking
- Multitasking Abilities
Awards
International Year of Volunteer Govt Canada and United way, 2002
Volunteer Experience
- Red Cross, Canada, 2002 - 2010
- Toronto Grace Hospital, RPNI, 2002 - 2010
References
Available Upon Request
Languages
English
Full Professional
English
Full Professional
Affiliations
- Certified education counselor
Volunteering Involvement
- Volunteer Case Aid Trained by CMHA Toronto, ON
- Volunteered with United Way, Toronto, ON
- Volunteered with RPNI, Toronto, ON
- Volunteered with the Red Cross, Canada
- Volunteer Awarded International Year of Volunteer United Way Canada
Timeline
DRIVER/DELIVERY DRIVER/TAXI DRIVER (P/T)
Beck Taxi,Uber,Lyft, Restaurents
05.2010 - 01.2017
Cook
Restaurents Toronto,ON
04.2008 - 06.2014
COMMUNITY SOCIAL WORK EXPERIENCE
City Of Toronto RPCC
04.2008 - 12.2008
CLIENT SUPPORT/STUDENT COUNSELLING (P/T)
Globonet Education Consulting
01.2008 - 01.2018
CLEANER/DISHWASHER/COOK/LINE COOK SKILLS
Toronro Restaurents (Ilfornello,Caro,Imago's Group)
02.2007 - 01.2012
Community & Social Services Worker
City Of Toronto At RPCC And FST,BCS Toronto, ON
01.1993 - 01.1999
Certified Counselor Canada, USA, UK, Australia (Apply board Canada) -
Professional Drivers Course/COVR, Taxi Driving Course by City of Toronto -
City of Toronto Taxi Cab Training
Food Safety certificate -
NatIonal CPR FOUNDATION
Driving F Class -
Wheel Chair Accessible Transit
Volunteer aid Certificate -
Honor's Diploma - Network Administrator
AOL COLLEGE
Diploma - Community & Social Service Worker
Evergreen College