MOHAMMED UDDIN
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
CLIENT SUPPORT/STUDENT COUNSELLING (P/T)
Globonet Education Consulting
01.2008 - 01.2018
- Answered inquiries from customers in person and on the phone
- Investigated and solved any customer concerns
- Accurately processed financial transactions using computerized cash registers in a fast-paced environment
- Counseled International students about Canadian study, Course fees, geography, scholarships, Canadian education systems, Credential evaluation process.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced client satisfaction by addressing and resolving support issues promptly
DRIVER/DELIVERY DRIVER/TAXI DRIVER (P/T)
Beck Taxi,Uber,Lyft, Restaurents
05.2010 - 01.2017
- Demonstrate safe and courteous driving at all times
- Followed all applicable traffic laws, regulations, and safety standards
- Provided passengers with professional, courteous, and informative customer service
- Maintained cleanliness of vehicles & and post-trip inspection
- Kept accurate records of taxi trips and fares
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools
Cook
Restaurents Toronto,ON
04.2008 - 06.2014
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Reduced food waste significantly by implementing proper portion control and storage techniques
CLEANER/DISHWASHER/COOK/LINE COOK SKILLS
Toronro Restaurents (Ilfornello,Caro,Imago's Group)
02.2007 - 01.2012
- Key strengths of Making Pizzas, Pasta, Soups, Salads, and sauces
- Skilled work in Grill and Fryers
- Cleaning Moping, vacuuming washes Dishes, cutting veggies, Meat, and Fish
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
COMMUNITY SOCIAL WORK EXPERIENCE
City Of Toronto RPCC
04.2008 - 12.2008
- Counseled adult men suffering from substance abuse disorders with co-occurring mental illness disorders
- Provided crisis intervention as necessary
- Prepared treatment plans, progress notes, and termination reports and obtained insurance authorizations
- Assessed individual and family needs, and developed appropriate treatment plans and services
- Settlement issues to youth and newcomers
- Improved client outcomes by developing individualized care plans and conducting regular follow-up assessments.
- Enhanced community support for clients by establishing partnerships with local organizations and resources.
- Assisted clients with daily living activities to promote independence, dignity, and overall well-being.
- Provided crisis intervention services, addressing urgent needs and connecting clients to appropriate resources.
- Improved client outcomes by developing and implementing individualized service plans
- Assisted clients in navigating community resources for optimal support and services
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions
Community & Social Services Worker
City Of Toronto At RPCC And FST,BCS Toronto, ON
01.1993 - 01.1999
- Offered families case management services, which can include: facilitating family team meetings to create a case plan based on the needs and strengths of each family
- Set realistic goals and objectives with families and people to achieve the desired result
- Kept track of each family's or person's development
- Linked family's service providers and resources that can help with risk management for kids at home
- Corresponded with additional contacts to confirm client engagement/response to interventions
- Looked into complaints of abuse and neglect, which involves determining the appropriate course of action after assessing the functioning of the family and potential risks
- Created and put into effect a safety strategy, Contain completed assessments, support for interdisciplinary care plans, and planning for each resident's discharge
- Identified the resident's specific requirements and looked for solutions to meet them
- Gathered information, and interviewed residents and their families used to assess and reassess for best practices
- Provided educational information and referral services to community resources
Education
Certified Counselor Canada, USA, UK, Australia (Apply board Canada) -
Professional Drivers Course/COVR, Taxi Driving Course by City of Toronto -
City of Toronto Taxi Cab Training
Food Safety certificate -
NatIonal CPR FOUNDATION
12.2023
Driving F Class -
Wheel Chair Accessible Transit
Toronto, ONVolunteer aid Certificate -
Honor's Diploma - Network Administrator
AOL COLLEGE
03.2012
Diploma - Community & Social Service Worker
Evergreen College
12.2008
Skills
- Fluent in English
- First Aid/CPR
- Commercial Driving Certificate F Class, Taxi Course by city of Toronto
- Safety food Handel's
- First Aid/CPR
- Time Management
- Critical Thinking
- Multitasking Abilities
Awards
International Year of Volunteer Govt Canada and United way, 2002
Volunteer Experience
- Red Cross, Canada, 2002 - 2010
- Toronto Grace Hospital, RPNI, 2002 - 2010
References
Available Upon Request
Languages
English
Full Professional
English
Full Professional
Affiliations
- Certified education counselor
Volunteering Involvement
- Volunteer Case Aid Trained by CMHA Toronto, ON
- Volunteered with United Way, Toronto, ON
- Volunteered with RPNI, Toronto, ON
- Volunteered with the Red Cross, Canada
- Volunteer Awarded International Year of Volunteer United Way Canada
Timeline
DRIVER/DELIVERY DRIVER/TAXI DRIVER (P/T)
Beck Taxi,Uber,Lyft, Restaurents
05.2010 - 01.2017
Cook
Restaurents Toronto,ON
04.2008 - 06.2014
COMMUNITY SOCIAL WORK EXPERIENCE
City Of Toronto RPCC
04.2008 - 12.2008
CLIENT SUPPORT/STUDENT COUNSELLING (P/T)
Globonet Education Consulting
01.2008 - 01.2018
CLEANER/DISHWASHER/COOK/LINE COOK SKILLS
Toronro Restaurents (Ilfornello,Caro,Imago's Group)
02.2007 - 01.2012
Community & Social Services Worker
City Of Toronto At RPCC And FST,BCS Toronto, ON
01.1993 - 01.1999
Certified Counselor Canada, USA, UK, Australia (Apply board Canada) -
Professional Drivers Course/COVR, Taxi Driving Course by City of Toronto -
City of Toronto Taxi Cab Training
Food Safety certificate -
NatIonal CPR FOUNDATION
Driving F Class -
Wheel Chair Accessible Transit
Volunteer aid Certificate -
Honor's Diploma - Network Administrator
AOL COLLEGE
Diploma - Community & Social Service Worker
Evergreen College
Similar Profiles
Yutang XingYutang Xing
Part Time Teaching Assistant at Kunhua Zidu Education Consulting (Yantai) Co., LtdPart Time Teaching Assistant at Kunhua Zidu Education Consulting (Yantai) Co., Ltd
Yvonne ZhangYvonne Zhang
Service and Marketing Department Intern at Yueyang Education Information Consulting Co., LTDService and Marketing Department Intern at Yueyang Education Information Consulting Co., LTD
Changwei ShanChangwei Shan
IELTS English Teacher at Shinyway (Tianjin) Education Consulting Co., Ltd.IELTS English Teacher at Shinyway (Tianjin) Education Consulting Co., Ltd.
Kenrick BarnettKenrick Barnett
Digital Content Creator at Dutchpot ChroniclesDigital Content Creator at Dutchpot Chronicles
Tina MaiTina Mai
Digital Marketing Coordinator at SGreenGolf Inc.Digital Marketing Coordinator at SGreenGolf Inc.