Mohammed Taha
Windsor,ON
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
The Mobile Shop
05.2022 - 05.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained acomprehensive understanding of products, services, and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Pizza Chef
Oven 360
04.2017 - 02.2022
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Managed phone calls for orders
Sales Associate
The Childrens place
10.2018 - 01.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained records related to sales, returns and inventory availability.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories and merchandise care.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Best Buy
09.2019 - 05.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Recommended accessories and complementary purchases to boost revenue.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered customer questions about sizing, accessories and merchandise care.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Diploma - Border Sevices
St Clair College
Windsor, ON05-2020
License Certificate - Real Estate
Humber College
Toronto, ON09-2023
License Certificate - OMVIC
Georgian College of Applied Arts And Technology
Barrie, ON10-2022
Skills
- Delivery Arrangements
- Microsoft Office
- Post-Sales Support
- Staff Training
- Order Supplies
- Product Knowledge
- Sales Goal Attainment
- Stockroom Upkeep
- Product Recommendations
- Computer Proficiency and Microsoft Office
- Account Management
- Security Practices
- Communications Strategies
- Guest Satisfaction
- Sales and Upselling
- Speech Clarity
- POS Transactions
- Cash Register Operation
- Purchase Packaging
- Building Customer Loyalty
- Till Counting
- Rewards Programs
- Engaging with Diverse Customers
- Sales Assistance
- Exceeding Customer Expectations
- Team Cooperation
Certification
Valiants Basketball coach
Timeline
Sales Representative
The Mobile Shop
05.2022 - 05.2023
Sales Associate
Best Buy
09.2019 - 05.2020
Sales Associate
The Childrens place
10.2018 - 01.2022
Pizza Chef
Oven 360
04.2017 - 02.2022
Valiants Basketball coach
01-2017
Diploma - Border Sevices
St Clair College
License Certificate - Real Estate
Humber College
License Certificate - OMVIC
Georgian College of Applied Arts And Technology