Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mohammed Taha

Mohammed Taha

Windsor,ON

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Representative

The Mobile Shop
05.2022 - 05.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained acomprehensive understanding of products, services, and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.

Pizza Chef

Oven 360
04.2017 - 02.2022
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
  • Managed phone calls for orders

Sales Associate

The Childrens place
10.2018 - 01.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Provided positive first impressions to welcome existing, new and potential customers.

Sales Associate

Best Buy
09.2019 - 05.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Recommended accessories and complementary purchases to boost revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.

Education

Diploma - Border Sevices

St Clair College
Windsor, ON
05-2020

License Certificate - Real Estate

Humber College
Toronto, ON
09-2023

License Certificate - OMVIC

Georgian College of Applied Arts And Technology
Barrie, ON
10-2022

Skills

  • Delivery Arrangements
  • Microsoft Office
  • Post-Sales Support
  • Staff Training
  • Order Supplies
  • Product Knowledge
  • Sales Goal Attainment
  • Stockroom Upkeep
  • Product Recommendations
  • Computer Proficiency and Microsoft Office
  • Account Management
  • Security Practices
  • Communications Strategies
  • Guest Satisfaction
  • Sales and Upselling
  • Speech Clarity
  • POS Transactions
  • Cash Register Operation
  • Purchase Packaging
  • Building Customer Loyalty
  • Till Counting
  • Rewards Programs
  • Engaging with Diverse Customers
  • Sales Assistance
  • Exceeding Customer Expectations
  • Team Cooperation

Certification

Valiants Basketball coach

Timeline

Sales Representative

The Mobile Shop
05.2022 - 05.2023

Sales Associate

Best Buy
09.2019 - 05.2020

Sales Associate

The Childrens place
10.2018 - 01.2022

Pizza Chef

Oven 360
04.2017 - 02.2022

Valiants Basketball coach

01-2017

Diploma - Border Sevices

St Clair College

License Certificate - Real Estate

Humber College

License Certificate - OMVIC

Georgian College of Applied Arts And Technology

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Mohammed Taha