Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Subhan Hakeem

Scarborough,Canada

Summary

PROFESSIONAL SUMMARY

Overview

4
4
years of professional experience

Work History

Merchandising Associate

Shoppers Drug Mart
11.2022 - Current

In my current role at Shoppers, I have demonstrated the following skills and accomplishments:

  • Improved Product Visibility: Created eye-catching merchandise displays to enhance product visibility.
  • Adaptability: Quickly adapted to changing business needs by regularly rotating merchandise based on seasonal demands and customer preferences.
  • Customer Experience: Enhanced the customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Store Performance: Increased overall store performance through consistent attention to detail in visual merchandising efforts.

Additionally, as part of my training for the Assistant Manager position, I handle various responsibilities including:

  • Low Stock Management: Monitoring and reordering inventory to ensure shelves are well-stocked.
  • Damage Claims: Documenting and processing claims for damaged goods.
  • Theft Claims: Reporting and filing paperwork for instances of theft.
  • Holding Tank Procedures: Managing items set aside for returns or defects, ensuring proper documentation and processing.
  • PDT Procedures: Utilizing Portable Data Terminals (PDTs) for inventory management, including stock levels and price checks.

Part Time Store Associate

SUPER DISCOUNT CITY
01.2022 - 11.2022
  • To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor
  • Strategically plan and execute duties based on workload and operational functions
  • Contributes to a safe, clean and hazard free work environment

Part Time Store Associate

HAKEEM CHICHI SONS
01.2020 - 11.2021
  • Managing Customer Service
  • Robust in communication with customers
  • Worked as the cashier
  • Resolving customer grievances through phone

Education

High School Diploma -

Centennial College of Applied Arts And Technology
Scarborough, ON
09.2024

Skills

  • Proficient in MS- Office Suite
  • Client Servicing & Relationship Management
  • Leadership ability, self-motivated, able to work independently, Excellent communication and relationship skills, Analytical attitude, Perseverance and never say die attitude
  • Reliable, Energetic, and resourceful customer service professional with over 1 year of experience resolving customer complaints and promoting conflict resolution
  • Possess fair understanding of process & client's requirements to achieve quality services, providing client support by handling queries & resolving their issues
  • Team building and ability to recognize others
  • Critical thinking with problem solving abilities
  • Conflict Managements and building Even Interpersonal relationship
  • Expertise in client services, account management and relationship-building
  • Outstanding Organizational skills, multitasking, and problem solving abilities

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Urdu
Full Professional

Timeline

Merchandising Associate

Shoppers Drug Mart
11.2022 - Current

Part Time Store Associate

SUPER DISCOUNT CITY
01.2022 - 11.2022

Part Time Store Associate

HAKEEM CHICHI SONS
01.2020 - 11.2021

High School Diploma -

Centennial College of Applied Arts And Technology
Subhan Hakeem