MOHAMMED RIZWANUDDIN
413-2369 Danforth Ave, Toronto,ON
Summary
Experienced Field Service Technician specializing in medical aesthetic devices with a focus on robotic and electro-mechanical systems. Proven track record in efficient installations, maintenance, and complex troubleshooting. Known for quick problem resolution and a strong commitment to ensuring the seamless operation of cutting-edge technologies. Ready to bring a unique blend of technical prowess and hands-on experience to elevate the reliability of medical aesthetic robotic systems.
Overview
2
2
years of professional experience
Work History
Field Service Technician
Venus Aesthetic Intelligence
11.2021 - Current
- On-site product installations, upgrades, PM’s and on-going service support and maintenance across Canada.
- Test, diagnose, troubleshoot, calibrate and resolve technical issues related to electro-mechanical aesthetic systems.
- Provide first level support to customers and Field Service Technician’s over the phone to try and resolve the issue.
- Manage service call scheduling, parts inventory and administrative responsibilities with minimal supervision.
- Ensure processes are in place in accordance with FDA compliance
- Provide feedback to engineering groups regarding system reliability, customer experience and potential anomalies
- Assist teams with trade shows.
Education
Post Graduate Diploma - Biomedical Engineering Technology
Centennial College
Toronto, Canada04.2021
Bachelor - Biomedical Engineering
Osmania University
Hyderabad, India05.2019
Skills
- Technical Troubleshooting
- Preventive Maintenance
- Fault Diagnosis
- Technical Analysis
- Problem-Solving
- Programming
Membership
Student Associate Member of The Ontario Association of Certified Engineering Technicians and Technologists.
Projects
Designing a Closed loop Artificial Pancreas System
- Built a prototype for Automatic delivery of insulin by continuous monitoring of glucose level.
- Developed a closed loop algorithm to send messages / monitor the working of the peristaltic pump and glucose sensor.
- This device can be used to deliver the required dosage of insulin to the patient to prevent the unchecked complications of uncontrolled diabetes.
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Field Service Technician
Venus Aesthetic Intelligence
11.2021 - Current
Post Graduate Diploma - Biomedical Engineering Technology
Centennial College
Bachelor - Biomedical Engineering
Osmania University
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