Summary
Overview
Work History
Education
Skills
Timeline
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MOHAMMED NURDEEN

WINNIPEG,Manitoba

Summary

Quality-focused Pizza Maker with good work ethic accustomed to busy food service settings. Significantly increased pizza output during past year while maintaining product quality and taste. Offers great time management and inventory oversight skills leading to impressive results. First-class Pizza Maker with experience preparing dough by hand, operating cooking equipment and plating fresh pizza and other specialties. Enthusiastic team player with outstanding dexterity to create exceptional handmade items. Successful at remaining upbeat and meeting quick turnarounds while working in tight, hot kitchen areas.

Overview

1
1
year of professional experience

Work History

Technical Support Advisor

Intouch CX
04.2023 - Current
  • Served as primary point of contact for triaging technical issues.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future reference.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Assisted with updating technical support best practices for use by team.

Pizza Maker

FAST FIRED BY Carbone
04.2022 - 02.2023
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or under cooking.
  • Used pizza cutter to slice pizzas according to size and customer specifications.

Education

Associate of Arts - Web And Graphic Design

CDI Collage
Montreal, QC
12.2021

Skills

  • Consultative Sales Approach
  • Troubleshooting and Assistance
  • Assisting with Deployments
  • Resolve Technical Problems
  • Tool Preparation
  • Station Preparation
  • Billing and Payment Processing

Timeline

Technical Support Advisor

Intouch CX
04.2023 - Current

Pizza Maker

FAST FIRED BY Carbone
04.2022 - 02.2023

Associate of Arts - Web And Graphic Design

CDI Collage

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MOHAMMED NURDEEN