Mohammed Mohammed
Toronto,Canada
Summary
Experienced professional in operations management, import/export documentation, and team leadership seeking a challenging supervisory/admin officer role. Dedicated to driving efficiency and achieving success.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
CPM- CONCORD PREMIUM MEATS.
04.2020 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
- Improved order accuracy through meticulous data entry and verification processes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Organized back-office support for field operations, contributing to smoother project execution.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Fostered relationships with vendors to secure better pricing and terms, enhancing profitability.
Supervisor
Concord Premium Meats
02.2018 - 04.2019
- Plan, organize, and supervise daily warehouse operations, ensuring efficient inbound, stocking, staging, and shipping processes
- Collaborate closely with the director on import/export documentation, cargo payments, and analyzing paperwork
- Supervise import compliance, following CFIA and company’s GMP/SOP guidelines
- Perform daily pre-inspection and cold storage monitoring, ensuring stock accuracy and sanitation in CFIA inspection rooms
- Conduct cycle counts, quarterly and annual inventory audits to maintain precise records
- Resolve issues within the admin team, providing system-based solutions for smooth operations
- Coordinate with the logistics manager and booking coordinator to manage storage space and advise on load capacity per shift
- Manage inventory following FEFO/FIFO principles, analyze stock levels and handle overstock by coordinating shipments or restocking at 3PL locations
- Oversee the release of overstock from 3PL by ensuring correct Best Before Dates (BBD) management
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
Lead Hand
Ronquez Services (CPM)
02.2016 - 02.2017
- Organized and managed up to 20 employees in inbound, picking, and outbound tasks
- Covered for supervisors during weekdays and weekends
- Ensured accurate preparation of pick slips for outbound orders
- Processed outbound shipments and prepared shipping documentation
- Managed carrier costing versus revenue to maintain profitability
- Oversaw truck loading/unloading and cross-docking operations
- Maintained an organized shipping and receiving area
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
Shipper/Receiver/Associate Warehouse
CPM
02.2014 - 04.2016
- Operated various types of forklifts, including Reach, Walkie, Counterbalance, and dock stocker
- Efficiently loaded and unloaded trucks and processed shipping products
- Expertly packed, sealed, wrapped, and labeled materials for shipping
- Maintained the cleanliness and organization of the shipping and receiving area
- Prepared manifests, invoices, and bills of lading using shipping software
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
Education
High School Diploma -
CALC Secondary School
Toronto, ON06.2014
Skills
- Strong communication skills
- Interpersonal skills
- Customer service skills
- Familiar with warehouse software systems
- Familiar with shipping software
- Exceptional organizational skills
- Time management skills
- Safety-oriented
- Experienced in working under pressure
- Proficient in forklift operation
- Experienced in loading/unloading trucks
- Processing shipping products
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
- Shipment Coordination
- Shipment Tracking
- Invoicing and shipping documentation
- Scheduling Coordination
- Transportation Planning
- Driver Scheduling
- Inventory Management
- Sales Support
- Inventory Control
- Operational Efficiency
- Efficiency Improvement
- International shipments
- Spreadsheet tracking
Volunteer Experience
Don mills Community Services, Toronto, ON, 07/01/13, 8/31/14, Newcomer Mentorship Program Volunteer, Set up and volunteered at community events., Sorted food at the Daily Bread Food Bank., Worked in program’s community garden.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Logistics Coordinator
CPM- CONCORD PREMIUM MEATS.
04.2020 - Current
Supervisor
Concord Premium Meats
02.2018 - 04.2019
Lead Hand
Ronquez Services (CPM)
02.2016 - 02.2017
Shipper/Receiver/Associate Warehouse
CPM
02.2014 - 04.2016
High School Diploma -
CALC Secondary School
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