Mohammed Maftah
Dorval,Québec
Overview
4
4
years of professional experience
Work History
Station Attendant
Air Canada
Montreal, Quebec
01.2024 - Current
- Safely handle and service aircraft on the ground (marshalling, loading/unloading baggage, and cargo).
- Working as a team to maintain smooth airside operations (flights departure/arrival, de-icing, etc.).
- Coordinate with pilots, air traffic control, and ground personnel for efficiency.
- Monitor weather conditions, and assist passengers with special needs.
Field Service Technician
NCR Corporation
Montreal, Canada
04.2022 - 10.2023
- Inspect, maintain, and repair equipments, ensuring uninterrupted service
- Perform first-line maintenance tasks efficiently to minimize downtime
- Act as a responsive field service tech, addressing client inquiries and technical issues.
Security Agent
XGuard
Montreal, Canada
11.2021 - 04.2022
- Provided top-tier customer service, enhancing client satisfaction
- Conducted surveillance and implemented access control measures for enhanced security
- Ensured a safe and secure environment for clients and their assets
Intern - Computer Support
Unisoft Informatiques
Montreal, Canada
09.2020 - 11.2020
- Installed and maintained computer components, including hardware and software
- Provided valuable customer support, assisting clients with technical issues and inquiries
- Played a vital role in resolving system-related problems to enhance user experience
Education
DEP - IT Support
Institut Teccart
Montreal, Canada11.2020
Skills
- Security awareness
- Workplace safety
- Reliability and punctuality
- Problem-solving
- Equipment troubleshooting
- Teamwork and collaboration
- Customer service and assistance
- Computer systems maintenance
- Hardware and software installation
- Surveillance and access control
Languages
- French, Fluent
- English, Fluent
Timeline
Station Attendant
Air Canada
01.2024 - Current
Field Service Technician
NCR Corporation
04.2022 - 10.2023
Security Agent
XGuard
11.2021 - 04.2022
Intern - Computer Support
Unisoft Informatiques
09.2020 - 11.2020
DEP - IT Support
Institut Teccart