Mohammed Hussain
Toronto,ON
Summary
Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.
Overview
20
20
years of professional experience
Work History
Pizza Delivery Driver
Navona Pizzeria
08.2021 - Current
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Operated delivery vehicles safely and efficiently.
Software Engineer
TD Bank Group
12.2016 - Current
- Improved software performance by identifying and resolving bottlenecks in the code.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Collaborated with cross-functional teams to deliver high-quality software products on schedule.
- Optimized algorithms for faster processing, reducing overall computation time.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
Software Developer
Sigma Systems
12.2007 - 08.2016
- Improved software efficiency by troubleshooting and resolving coding issues.
- Enhanced user experience through designing and implementing user-friendly interfaces.
- Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
Sales Associate
Source By Circuit City
07.2004 - 12.2006
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Master of Science - Computer Science And Engineering
University of Texas
Arlington, TXBachelor of Science - Computer Science & Engineering
Bangladesh University of Engineering & Technology
Dhaka, BangladeshSkills
- Route Planning
- Map Reading
- Problem Solving
- Customer-Centric Approach
- Technical Documentation
- Exceptional Customer Service
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Timeline
Pizza Delivery Driver
Navona Pizzeria
08.2021 - Current
Software Engineer
TD Bank Group
12.2016 - Current
Software Developer
Sigma Systems
12.2007 - 08.2016
Sales Associate
Source By Circuit City
07.2004 - 12.2006
Master of Science - Computer Science And Engineering
University of Texas
Bachelor of Science - Computer Science & Engineering
Bangladesh University of Engineering & Technology
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