Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mohammed Hekmat

Burnaby,BC

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Barista

Manhattan Coffee
01.2018 - 01.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Technical Support Consultant

Wan Phone
01.2016 - 01.2017
  • Resolved diverse range of technical issues across systems and applications for customers.
  • Researched product and issue resolution tactics to address customer concerns.
  • Assisted with updating technical support best practices for use by team.

Chef Assistant

DDK Restaurant
01.2010 - 01.2013
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.

Education

High School Diploma -

Kawa High School
Duhok, Iraq
06.2008

Skills

  • Cash Handling
  • Up-Selling
  • Table Bussing
  • Coffee Expertise
  • Espresso Machine Operation
  • Menu Memorization
  • Opening and Closing Duties
  • Latte Art

Languages

English
Professional Working

Certification

  • Emergency First Aid & CPR - Red Cross - July/2023
  • Food Safe Level 1 - MOSAIC - July/2023

Timeline

Barista

Manhattan Coffee
01.2018 - 01.2023

Technical Support Consultant

Wan Phone
01.2016 - 01.2017

Chef Assistant

DDK Restaurant
01.2010 - 01.2013

High School Diploma -

Kawa High School
Mohammed Hekmat