Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mohammed Farouh

Matane,QC

Summary

Reliable Transportation Bus Driver with strong communication and multitasking abilities. Highly organized, proactive and punctual with safety-oriented mentality. Adaptable and driven with strong problem-solving and de-escalation skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bus Driver

LA Quebecoise
Matane, Quebec
06.2023 - Current
  • Communicated effectively with dispatch regarding route changes or delays.
  • Enforced company policies for passenger behavior and safety protocols.
  • Collaborated with team members to improve service efficiency and reliability.
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Reported any incidents that occurred during route travel to management personnel immediately.
  • Operated bus along designated routes adhering to safety regulations.
  • Greeted customers in a friendly manner when boarding the bus.
  • Followed designated routes according to timetables while obeying speed limits at all times.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
  • Used GPS navigation to follow routes and avoid potential construction or traffic delays.

Call Center Sales Representative

INTELCIA
CASABLANCA, MOROCCO
09.2021 - 08.2022
  • Reviewed daily performance metrics such as average wait time, number of calls answered.
  • Provided product recommendations based on customer needs.
  • Provided technical support when needed regarding product installation, usage, troubleshooting.
  • Made outbound sales calls to potential customers to promote products and services.
  • Participated in team meetings to discuss strategies for improving customer service experience.
  • Processed orders for customers over the phone.
  • Utilized a computer system to track customer accounts and update order information.
  • Identified opportunities to cross-sell additional products and services to existing customers.

Content Moderator

Majorel Morocco
Casablanca, Morocco
11.2020 - 07.2021
  • Reviewed user-generated content for compliance with community guidelines and policies.
  • Evaluated user reports regarding potential violations of terms of service.

Education

College Diploma - Technical Sales Representative

ISTA
Csablanca Morocco
07-2019

Skills

  • Route navigation
  • GPS utilization
  • Customer service
  • Time management
  • Effective communication
  • Weather conditions adaptation
  • Adaptable scheduling
  • Safe driving techniques
  • Passenger assistance
  • Safe driving
  • Punctuality
  • Teamwork

Languages

French
Full Professional
English
Full Professional
Arabic
Full Professional
Moroccan
Native/ Bilingual

Certification

EMarketing,Ecommere.

Timeline

Bus Driver

LA Quebecoise
06.2023 - Current

Call Center Sales Representative

INTELCIA
09.2021 - 08.2022

Content Moderator

Majorel Morocco
11.2020 - 07.2021

College Diploma - Technical Sales Representative

ISTA

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Mohammed Farouh