Mohammed Azam
North York,ON
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
14
14
years of professional experience
Work History
Logistics & Inventory Coordinator
Aurora International Sources & Services Inc
Concord , Ontario
2023.05 - Current
- Provided support in the reconciliation of intercompany transactions related to inventory.
- Implemented strategies that improved efficiency in the warehouse operations.
- Created and maintained detailed reports related to all aspects of inventory control.
- Organized shipments for delivery to customers in a timely manner.
- Analyzed current inventory levels and identified areas that needed improvement or adjustment.
- Identified discrepancies between actual stock and computer-generated reports.
- Investigated root causes for variances between forecasted demand and actual demand for products.
- Conducted regular physical inventories and reconciled with computer-generated reports.
- Managed returns from vendors and updated appropriate documents accordingly.
- Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Collaborated with other departments to resolve any discrepancies in inventory records.
- Coordinated inventory, stocking and ordering.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Participated in the selection and implementation of new inventory management technology.
- Coordinated logistics for inventory movement between locations.
Yard Coordinator
Livingston International Inc
Concord , Ontario
2022.07 - 2023.05
- Conducted regular inspections of vehicles, machinery, and tools to identify any potential issues or malfunctions.
- Provided training to new employees on safe handling practices in the yard area.
- Streamlined processes by identifying areas for improvement within the department.
- Organized periodic inventories to track stock levels in the yard area.
- Facilitated communication between management and staff regarding yard operations.
- Resolved discrepancies between delivery documents and actual goods received.
- Supervised the daily operations in the yard area, including safety protocols.
- Collaborated with other departments across the organization as needed.
- Assisted with loading and unloading heavy items from trucks or containers safely and efficiently.
- Created reports summarizing operational activities within the assigned department.
- Investigated customer complaints related to product quality or shipping delays.
- Implemented procedures for efficient use of resources such as fuel and labor.
- Performed routine maintenance on vehicles, machinery, tools, and other equipment as needed.
- Managed the scheduling of yard personnel for loading and unloading tasks.
- Monitored incoming shipments to verify accuracy against purchase orders and invoices.
- Maintained accurate records of inventory, repairs, and usage.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Store Manager
Tip Top Tailors
Etobicoke , Ontario
2014.10 - 2016.10
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Recruited, trained and supervised new employees.
- Assessed operational efficiency of the store's departments.
- Implemented efficient systems for tracking stock movement.
- Developed relationships with suppliers to negotiate better prices.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Developed strategies to maximize sales and profitability.
- Updated POS system with new products and promotional offers.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Planned special promotions or discounts based on market trends.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
International Clothier Inc
Toronto , Ontario
2010.06 - 2013.06
- Developed relationships with suppliers to negotiate better prices.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Developed strategies to maximize sales and profitability.
- Planned special promotions or discounts based on market trends.
- Established customer service standards and monitored staff compliance.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Updated and maintained store signage and displays.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Trained and mentored associates to teach daily tasks and procedures.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
Certificate - Health & Safety
Ministry of Health & Safety
Toronto, ON2022-03
CSCP Certification Course - Supply Chain Management - Global Logistics
Supply Chain Management Association
APICS, Toronto, Chapter2021-03
Bachelor of Science - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
North York, ON2016-06
Skills
- Partnership Building
- Retail Inventory Management
- Budget Administration
- Competitor Monitoring
- Promotional planning
- Supply Ordering
Affiliations
- I am active member of APICS, HRPA, SCMAO and Rotary International District 7070, Toronto,Ontario
Timeline
Logistics & Inventory Coordinator
Aurora International Sources & Services Inc
2023.05 - Current
Yard Coordinator
Livingston International Inc
2022.07 - 2023.05
Store Manager
Tip Top Tailors
2014.10 - 2016.10
Store Manager
International Clothier Inc
2010.06 - 2013.06
Certificate - Health & Safety
Ministry of Health & Safety
CSCP Certification Course - Supply Chain Management - Global Logistics
Supply Chain Management Association
Bachelor of Science - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
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