Hi, I’m
MOHAMMED ARIB
MARKHAM,Canada
Summary
Motivated and resourceful professional with extensive experience in executive support, customer service, administrative functions, and sales. Skilled in calendar management, event organization, handling confidential documents, and providing high-level support to senior executives. Adept at managing multiple tasks under pressure while maintaining exceptional communication and interpersonal skills. Fluent in English, Bengali, Urdu, and Hindi, with a proven track record of delivering excellent customer service and building strong relationships.
Overview
8
years of professional experience
Work History
Allianz Global Assistance
Emergency Assistant Agent
06.2023 - 12.2024
Job overview
- Provided immediate emergency medical assistance to clients traveling abroad, coordinating with doctors, hospitals, and medical transportation providers
- Delivered exceptional customer service by communicating with clients and their families to ensure effective care and resolution of emergency situations
- Advised clients on travel precautions and medical preparedness, leveraging strong problem-solving and communication skills
Al Dewar Real Estate Management Company
Executive Secretary / Leasing Agent
01.2021 - 04.2023
Job overview
- Managed administrative functions for real estate operations, including client consultations, property viewings, and sales negotiations
- Organized meetings, appointments, and events while maintaining professional correspondence and confidentiality
- Supported sales teams by preparing reports, generating client leads, and providing exceptional customer service
- Prepared and distributed property listings, ads, and open houses, contributing to the company's marketing efforts
Lutfa Electrical Contracting Company LLC
Junior Operations Manager Associate
11.2018 - 12.2020
Job overview
- Supported day-to-day operations by assisting with client inquiries, recruitment, training, and scheduling
- Coordinated project timelines, meetings, and documentation to ensure smooth execution of electrical contracts
- Contributed to strategic planning, enhancing process efficiency and customer satisfaction
- Maintained confidentiality and upheld company policies while providing administrative support across departments
Burlington Cell Phone Repairs Inc.
Sales Representative / Technician
01.2017 - 09.2018
Job overview
- Assisted customers in selecting mobile and IT products, upselling relevant items, and providing troubleshooting and repair services
- Managed product inventory and maintained detailed records of sales transactions and customer interactions
- Delivered top-tier customer service by addressing concerns, troubleshooting issues, and ensuring timely resolution
Education
Al Tawaan Private School
High School Diploma
01.2011
Skills
- Proficient in Microsoft Office Suite
- Proficient in Adobe
- Proficient in AutoCAD
- Quick to adapt to new software
- Troubleshooting technical issues
- Strong organizational abilities
- Strong time management abilities
- Strong multitasking abilities
- Leadership skills
- Team collaboration skills
- Focus on delegation
- Focus on deadline management
- Exceptional customer service
- Strong communication abilities
- Strong interpersonal abilities
- Experience in managing budgets
- Experience in handling financial documents
- Ability to work independently
- Ability to work in a team environment
- Detail-oriented
- Strong commitment to quality
- Strong commitment to accuracy
- Solid written communicator
- Solid verbal communicator
- Coordinated project timelines
- Coordinated meetings
- Coordinated documentation
- Ensured smooth execution of electrical contracts
- Contributed to strategic planning
- Enhanced process efficiency
- Enhanced customer satisfaction
- Maintained confidentiality
- Upholding company policies
- Providing administrative support across departments
Languages
English
Full Professional
Bengali
Native or Bilingual
Urdu
Full Professional
Hindi
Professional Working
Timeline
Emergency Assistant Agent
Allianz Global Assistance
06.2023 - 12.2024
Executive Secretary / Leasing Agent
Al Dewar Real Estate Management Company
01.2021 - 04.2023
Junior Operations Manager Associate
Lutfa Electrical Contracting Company LLC
11.2018 - 12.2020
Sales Representative / Technician
Burlington Cell Phone Repairs Inc.
01.2017 - 09.2018
Al Tawaan Private School
High School Diploma
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