Customer Executive
Conneqt Business Solution
2024.02 - 2024.08
- Enhanced brand loyalty by providing exceptional customer service through active listening and problemsolving.
- Assisted marketing team on short-term and long-term promotional projects and provided regular updates on status and progress.
- Conducted regular evaluations of customer feedback data to inform ongoing improvements in the support process, enhancing overall effectiveness as a result.
- Collaborated with cross-functional teams to identify areas for improvement in customer experience, implementing changes accordingly.
