MOHAMMED ABUZAR VENGAYAMPALLI
Barrie,Canada
Summary
Results-driven professional prepared for this role with experience in achieving significant impact through effective teamwork and flexibility. Strong focus on task completion, adaptability to changing needs, and collaboration. Key skills include problem-solving, communication, and project management. Passionate about applying analytical skills to drive data-driven solutions and foster a collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
St.louis Bar & Grill
02.2023 - 02.2025
- Led daily operations of 20+ staff, optimized scheduling, and streamlined service protocols, resulting in enhanced customer satisfaction and operational efficiency.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed inventory control systems and cost analysis, implemented data-driven solutions to reduce waste and maintain optimal stock levels.
- Developed comprehensive staff training program's, mentored new team members, and fostered a collaborative environment to improve service standards.
IT Help Desk Trainee
Sazan Consulting Ltd.
06.2019 - 09.2019
- Provided first-line technical support while mastering service desk protocols, troubleshooting methods and customer service best practices
- Analyzed and resolved hardware and software issues while developing strong diagnostic skills and maintaining detailed incident records
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Optimized service desk response times through efficient ticket prioritization and developed comprehensive knowledge base for recurring issues
Customer Acquisition Engineer
Vembu Technoogies
12.2016 - 08.2017
- Led customer acquisition strategies, analyzed market trends, and implemented data-driven solutions to enhance client engagement and retention
- Streamlined acquisition processes, built robust client relationships, and delivered targeted solutions that strengthened market presence
- Developed creative outreach strategies, optimized acquisition channels, and introduced novel approaches to client engagement
- Coordinated with cross-functional teams to identify opportunities, resolve client challenges, and implement effective acquisition solutions
Education
Post-Graduate Certificate - Information System Security
Georgian College
Barrie, ON09-2019
Post-Graduate Certificate - Big Data Analytics
Georgian College
Barrie, ON04-2019
Bachelor of Engineering - Electronics And Communications Engineering
Anna University
Chennai06-2016
Skills
- Staff training and development
- Data visualization
- Data Analysis
- Customer Engagement
- Process Improvement
- Team Leadership
Accomplishments
- Supervised team of Twenty staff members.
- Recommended new Backup Solution to customers, resulting in 20 % add-on business
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Urdu
Native or Bilingual
Tamil
Native or Bilingual
Arabic
Limited Working
Certification
- Food handler certification from Canadian Institute of Food Safety and Ontario Smart Serve Certified.
- Coursera certified in Data Analysis using Microsoft Excel and Data Visualization using Microsoft Power BI / Tableau
Timeline
Assistant Restaurant Manager
St.louis Bar & Grill
02.2023 - 02.2025
IT Help Desk Trainee
Sazan Consulting Ltd.
06.2019 - 09.2019
Customer Acquisition Engineer
Vembu Technoogies
12.2016 - 08.2017
Post-Graduate Certificate - Information System Security
Georgian College
Post-Graduate Certificate - Big Data Analytics
Georgian College
Bachelor of Engineering - Electronics And Communications Engineering
Anna University
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