Summary
Overview
Work History
Education
Skills
Languages
Languages
Certification
Timeline
Generic
Mohammad Zulquar Nain

Mohammad Zulquar Nain

Vancouver,BC

Summary

Diligent Accountant Cum Financial Analyst with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with area of accounts payable and receivable and adaptable to new processes and procedures. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Cum Customer Service Specialist

Fresh St.Market
Vancouver, British Columbia
03.2023 - Current
  • Performing Cash Transactions and handling customers
  • Resolve customer complaints, guide them and provide relevant information
  • Performing cash management duties and reporting to Manager
  • Issue receipts and refund process
  • Maintaining neat and clean checkout areas.

Shift Manager Cum Accountant

Tandoori Oven Restaurant
Vancouver, BC
10.2021 - 02.2023
  • Managing shifts of all employees
  • Assigning tasks for employees to complete during shift
  • Promoting specials, products, and services
  • Reporting on daily operations, sales, and any problems that emerge
  • Compliance with and enforcement of corporate or industry regulations and procedures
  • Implementing employee training curriculum
  • Managing stock, anticipating needs, and making orders when necessary
  • Delegating additional responsibilities during busy hours
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Upheld company standards and compliance requirements for operations.
  • Coached employees on interactions with customers to drive exceptional service.
  • Documented receipts, employee hours and inventory movement.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Reviewed financial statements to meet targets during shift.

Junior Accountant Cum Finance Executive

Home Credit India
moti nagar, New Delhi, INDIA
03.2020 - 05.2021
  • Recover financial loans given by Home Credit India from all bankrupt customers
  • Analyze all documents of customers and contact their trustees and Attorneys of all customers and try to recover all money before the case closes for bankruptcy
  • Maintained all records and kept them organized for all clients
  • Bargaining for a certain amount of loan with trustees of customers
  • Sending legal proposals in court for non-recoverable funds.
  • Accepted and submitted payments, updated account information and produced receipts.
  • Managed company-wide budgets, payroll, accounting and other financial operations.
  • Created and implemented best practices to standardize internal processes and procedures.
  • Oversaw monthly, quarterly and annual financial reporting while developing annual operational budget and 5 year projections.
  • Analyzed operational processes and implemented continuous improvement initiatives to promote profitability and efficiency.
  • Prepared financial forecasts to support fiscal planning and management.
  • Supported company growth objectives by developing solid financial plans.
  • Formulated and delivered financial and budget reports for investors, partners and stakeholders.
  • Prepared accounts and conducted audits according to regulatory requirements.
  • Developed systems to protect company assets and report accurate financial results.
  • Oversaw requisition and procurement processes to guide purchasing decisions.
  • Coordinated financial statement reviews to coordinate variance reporting, analysis of year-to-date and forecast performance against expectations.

Telecommunication Sales Representative Leader

Vodafone Idea, Tughlakabad Extn
New Delhi, INDIA
02.2019 - 02.2020
  • Analyse market circumstances, competition activity, and rising market and trend awareness
  • Create sales pitches, proposals, or other materials that highlight the advantages of using an item or service
  • Consult with customers after their purchase to address issues and deliver continued assistance
  • Create and manage sales contracts, and keep track of customer information
  • To achieve the company's goals, create, implement, and report on marketing plans and sales techniques
  • Build market position by locating, developing, defining, negotiating, and closing business relationships.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

Education

Master Of Business Administration -

12.2022

Bachelor of Arts( Hons) - Arabic Language

Jawaharlal Nehru University
12.2020

Skills

  • Teamwork management
  • Goal oriented
  • Quick Learner
  • Ability to work in dynamic environments
  • Leadership And Management
  • Operational Challenges
  • Professionalism and Integrity
  • Computer Skills (CRM, MS Office Suite,Tableau)
  • Organization and Time Management
  • Customer Satisfaction and Retention
  • Solid Understanding of Financial Products and Services
  • Complaince and Ethics
  • Networking And Prospecting
  • Communication and Relationship Building
  • Sales and Persuasion Skills
  • Reports Reconciliation
  • Verbal and Written Communication
  • Payroll Operations
  • Bookkeeping Operations
  • Microsoft Excel
  • Account Reconciliation
  • Expense Account Management
  • Accounts Payable and Receivable
  • Accounts Receivable
  • Collections and Invoice Processing
  • MS Office
  • Data Processing
  • Month-End Documentation
  • Data Collection and Sampling
  • Payment Processing
  • Account Evaluation
  • Invoicing and Billing
  • Business Correspondence
  • Financial Assessment
  • Financial Management
  • Discrepancy Research
  • Payment Tracking Systems
  • Budget Forecasting
  • General Ledger Entries
  • Expense Reports
  • Claims Management
  • Regulatory Compliance
  • Operations Management
  • Opening and Closing Procedures
  • Decision-Making
  • Team Building
  • Documentation and Reporting
  • Tech-Savvy
  • Team Development
  • Schedule Management
  • Inventory Controls
  • Staff Training and Onboarding
  • Cash Handling
  • Inventory Control
  • Staff Development
  • Delegating Work
  • Safety Compliance
  • Handling Customer Complaints
  • Process Improvements
  • Finance
  • Document Coordination
  • Bookkeeping
  • Microsoft Word Proficiency
  • Customer Relationship Development
  • Sales and Promotions
  • Product Knowledge
  • POS System Operation
  • Retail Merchandising
  • Financial Overage Analysis
  • Account Management
  • Business Development
  • Strategic Planning
  • Project Management
  • ERP Accounting
  • Expense and Revenue Analysis

Languages

  • English, Arabic, Japanese, Turkish
  • Languages

    English
    Full Professional
    Arabic
    Professional
    Japanese
    Limited
    Turkish
    Elementary
    Hindi
    Native/ Bilingual
    Urdu
    Native/ Bilingual

    Certification

    Micro-Credential Financial Accounting Training -2021

    Certified Digital Marketing Associate -2022

    Timeline

    Cashier Cum Customer Service Specialist

    Fresh St.Market
    03.2023 - Current

    Shift Manager Cum Accountant

    Tandoori Oven Restaurant
    10.2021 - 02.2023

    Junior Accountant Cum Finance Executive

    Home Credit India
    03.2020 - 05.2021

    Telecommunication Sales Representative Leader

    Vodafone Idea, Tughlakabad Extn
    02.2019 - 02.2020

    Master Of Business Administration -

    Bachelor of Arts( Hons) - Arabic Language

    Jawaharlal Nehru University
    Mohammad Zulquar Nain