Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammad Vahid Ehteshamfar

Guelph,ON

Summary

Dynamic professional with a proven track record in customer service and data entry, notably at University of Guelph, Ontario. Excelled in building customer relationships and streamlining administrative processes, achieving a significant increase in customer satisfaction. Skilled in safe driving and problem-solving, adept at enhancing operational efficiency and fostering positive customer experiences.

Overview

10
10
years of professional experience

Work History

Uber Driver

Uber Eats
08.2024 - Current
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.

Front Desk Receptionist

University of Guelph, Ontario
02.2024 - 01.2025
  • Greeted students at front desk and engaged in pleasant conversations while managing check-in and check-out process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Salesperson

Patanjameh
09.2018 - 09.2022
  • Assisted customers in finding the perfect outfits by offering personalized styling advice and engaging in friendly conversations to ensure a welcoming shopping experience.
  • Built strong connections with customers by understanding their preferences, creating opportunities for upselling, and increasing sales potential.
  • Maintained lasting relationships with clients, fostering loyalty and encouraging repeat visits to the store.
  • Worked closely with team members to achieve sales targets while contributing to a positive and collaborative work atmosphere.

Salesperson

Shahrvand
09.2014 - 09.2018
  • Assisted customers across various departments, providing product recommendations and creating a positive and efficient shopping experience.
  • Built rapport with customers by addressing their needs and offering solutions, leading to increased satisfaction and potential upselling opportunities.
  • Maintained a strong focus on customer loyalty by ensuring a friendly and approachable demeanor, encouraging repeat visits.
  • Collaborated with team members to meet store-wide sales goals, ensuring smooth operations and a cohesive work environment.
  • Supported inventory management by organizing stock, restocking shelves, and ensuring product availability for customers.

Education

Master of Science - Mechanical Engineering

Amirkabir University of Technology
Tehran, Iran
03-2021

Skills

  • Safe driving
  • Punctuality
  • Customer service
  • Data entry
  • Time management
  • File organization
  • Problem-solving skills
  • Hospitality services
  • Customer relationship building
  • Negotiation
  • Active listening

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Uber Driver

Uber Eats
08.2024 - Current

Front Desk Receptionist

University of Guelph, Ontario
02.2024 - 01.2025

Salesperson

Patanjameh
09.2018 - 09.2022

Salesperson

Shahrvand
09.2014 - 09.2018

Master of Science - Mechanical Engineering

Amirkabir University of Technology
Mohammad Vahid Ehteshamfar