Mohammad Tausiful Hoque
Thorold,ON
Summary
- Extensive experience in customer service.
- Proficiency in Microsoft Excel, and other computer applications.
- Experience in offering promotions and effectively communicating the value of products or services to clients.
- Proficiency with social media marketing strategies.
- Experienced with R script. (forecasting and data manipulation tool)
- Comprehensive understanding of stock management, shipping/receiving, and order processing.
- Skilled in analyzing problems, proposing solutions, and being able to deliver tasks assigned with perfection.
- Excellent teamwork and communication skills. Adaptable and quick to learn new skills.
- Available to work full-time and willing to relocate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
TORA
07.2023 - 12.2023
- Inspected and repacked car parts for shipment, ensuring accuracy and quality control
- Collaborated with team members to streamline warehouse operations and meet shipping deadlines.
Store Associate
Walmart
02.2021 - 09.2023
- Provided exceptional customer service by addressing inquiries, handling complaints, and maintaining high service standards
- Managed diverse responsibilities including cashier duties, stocking, and floor operations across various departments
- Proficient in sales techniques, promoting time-sensitive offers, and selling electronics and photography services.
Marketing Intern
Impulse BD
09.2018 - 10.2019
- Proactively contacted clients to provide detailed information about company services
- Developed and implemented strategic marketing initiatives on social media platforms
- Executed effective promotional campaigns for clients, contributing to increased sales and customer engagement
- Resolved client complaints with professionalism
- Demonstrated strong communication and time management skills in a fast-paced call center environment.
Education
Bachelor's - Business Economics Financial stream
Brock University
St. Catharines, ON12.2023
Cambridge A levels -
Hurdco International School
06.2018
Skills
- Microsoft Office
- Customer Service
- Retail
- Sales
- POS
- R script (2 years)
- Call center (1 year)
- Adobe Creative Suite (2 years)
- Java
Certification
IELTS score 7.5
Awards
- Daily Star Award
- Duke of Edinburgh's Award (Bronze, Silver and Gold)
- Dean's honor list - Brock University
Languages
Bengali
English
Hindi
Timeline
Warehouse Associate
TORA
07.2023 - 12.2023
Store Associate
Walmart
02.2021 - 09.2023
Marketing Intern
Impulse BD
09.2018 - 10.2019
Bachelor's - Business Economics Financial stream
Brock University
Cambridge A levels -
Hurdco International School