Mohammad Tausiful Hoque
Thorold,ON
Summary
- Extensive experience in customer service.
- Proficiency in Microsoft Excel, and other computer applications.
- Experience in offering promotions and effectively communicating the value of products or services to clients.
- Proficiency with social media marketing strategies.
- Experienced with R script. (forecasting and data manipulation tool)
- Comprehensive understanding of stock management, shipping/receiving, and order processing.
- Skilled in analyzing problems, proposing solutions, and being able to deliver tasks assigned with perfection.
- Excellent teamwork and communication skills. Adaptable and quick to learn new skills.
- Available to work full-time and willing to relocate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
TORA
07.2023 - 12.2023
- Inspected and repacked car parts for shipment, ensuring accuracy and quality control
- Collaborated with team members to streamline warehouse operations and meet shipping deadlines.
Store Associate
Walmart
02.2021 - 09.2023
- Provided exceptional customer service by addressing inquiries, handling complaints, and maintaining high service standards
- Managed diverse responsibilities including cashier duties, stocking, and floor operations across various departments
- Proficient in sales techniques, promoting time-sensitive offers, and selling electronics and photography services.
Marketing Intern
Impulse BD
09.2018 - 10.2019
- Proactively contacted clients to provide detailed information about company services
- Developed and implemented strategic marketing initiatives on social media platforms
- Executed effective promotional campaigns for clients, contributing to increased sales and customer engagement
- Resolved client complaints with professionalism
- Demonstrated strong communication and time management skills in a fast-paced call center environment.
Education
Bachelor's - Business Economics Financial stream
Brock University
St. Catharines, ON12.2023
Cambridge A levels -
Hurdco International School
06.2018
Skills
- Microsoft Office
- Customer Service
- Retail
- Sales
- POS
- R script (2 years)
- Call center (1 year)
- Adobe Creative Suite (2 years)
- Java
Certification
IELTS score 7.5
Awards
- Daily Star Award
- Duke of Edinburgh's Award (Bronze, Silver and Gold)
- Dean's honor list - Brock University
Languages
Bengali
English
Hindi
Timeline
Warehouse Associate
TORA
07.2023 - 12.2023
Store Associate
Walmart
02.2021 - 09.2023
Marketing Intern
Impulse BD
09.2018 - 10.2019
Bachelor's - Business Economics Financial stream
Brock University
Cambridge A levels -
Hurdco International School
Similar Profiles
Tuan LyTuan Ly
Back of House Cook at TORABack of House Cook at TORA
Kehinde AdeoluKehinde Adeolu
Manual Labour at Tora IncManual Labour at Tora Inc
Harjit JudgeHarjit Judge
Property Manager at Simsons ManagementProperty Manager at Simsons Management