Mohammad Naraghi
Reza Nazem Zadeh
West Vancouver,BC
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Khaghan Restaurant
08.2022 - Current
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Science - Mechanical Engineering
University of Tehran
Tehran, Iran09.2021
Skills
- Check Payment Processing
- Taking Reservations
- Ordering Procedures
- Billing and Payment Processing
- Regulatory Compliance
- Course Suggestions
- Customer Service and Rapport
- Quality Control
- Hospitality Service Expertise
- Workflow Coordination
- Bus Tables
Certification
Serving It Right
Timeline
Server
Khaghan Restaurant
08.2022 - Current
Bachelor of Science - Mechanical Engineering
University of Tehran
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