Mohammad Reza Gavahi
North Vancouver,BC
Summary
Accomplished Sales Executive with [Number] years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
14
14
years of professional experience
Work History
Sales Executive
Navid Tooska
02.2018 - 09.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Customer Service Representative
Agor Construction
01.2010 - 02.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Bachelor of Arts - Civil Engineering
Azad University
Mashhad, Iran 09.2010
Skills
- Sales Funnel Development
- Lead Prospecting
- Business Networking
- Business Development and Planning
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Sales Executive
Navid Tooska
02.2018 - 09.2023
Customer Service Representative
Agor Construction
01.2010 - 02.2018
Bachelor of Arts - Civil Engineering
Azad University
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