Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

MOHAMMAD OMAR IKRAM

Markham,ON

Summary

Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Overview

8
8
years of professional experience

Work History

Assistant Property Manager

Toronto Furnished Living Toronto
, Canada
08.2017 - 01.2023
  • Managed more than hundred apartments within GTA in more than three locations
  • Maintained accurate records of cash flow sheets and billing documents
  • Showed units to potential tenants and answered questions about life in community
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits
  • Conducted tours of vacancies with prospective tenants
  • Checked rental eligibility by following company's standard verification process
  • Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants
  • Created and implemented policies and procedures for effective property management
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Collected monthly assessments, rental fees, deposits and payments.

Marketing Consultant

Toronto Furnished Living
Toronto, Canada
07.2018 - 12.2021
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers
  • Managed social media platforms daily by posting riveting content and engaging with followers
  • Recommended, planned and implemented promotional strategies that increased market share 22%
  • Managed customer digital marketing strategies to meet client goals and objectives.

Office Administrative

Toronto Furnished Living
Toronto, Canada
05.2017 - 08.2017
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.

Project Trainee

Indian Institute of Technology
04.2015 - 04.2016
  • Completed a technical project of CGP (Compressed Grove Pressing) of copper under professor Shashank Shekar.

Education

Post Graduate Diploma - Advanced Project Management and Strategic Leadership

Lambton College
01.2019

Bachelors of Technology - Material Science Engineering

Kanpur University
01.2016

Skills

  • Excellent written and verbal communication skills
  • Vacant Unit Monitoring
  • Has a command over eZee software used by accommodation companies
  • Strong mathematical and calculation skills
  • Good technical skills in operating Microsoft (Excel, Word, and Powerpoint)
  • Vacancy Management
  • Cash flow
  • Customer satisfaction Marketing strategy Problem-solving skills
  • Repair Planning
  • Deposits Management
  • Tenant Eligibility Determination
  • Sale and Rental Recordkeeping

Accomplishments

  • Awarded as the best student in Project Management by the director of the college
  • Recently got a work health and safety awareness certificate from Ontario Ministry of Labor
  • Completed a First Aid and CPR training
  • Secured second position in extempore held in IIT Kanpur
  • Got a special student award for 100% atendance in complete schooling of 14 years
  • Was appointed as Sports captain of the school.

References

References available upon request.

Timeline

Marketing Consultant

Toronto Furnished Living
07.2018 - 12.2021

Assistant Property Manager

Toronto Furnished Living Toronto
08.2017 - 01.2023

Office Administrative

Toronto Furnished Living
05.2017 - 08.2017

Project Trainee

Indian Institute of Technology
04.2015 - 04.2016

Post Graduate Diploma - Advanced Project Management and Strategic Leadership

Lambton College

Bachelors of Technology - Material Science Engineering

Kanpur University

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MOHAMMAD OMAR IKRAM