Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohammad Nawed Anjum

Brantford,ON

Summary

A highly motivated and organized person with a Graduate Certificate in Healthcare Administration and Service Management and previous experience in dentistry, seeking a role in a growing organization that values teamwork, customer satisfaction, and staff development. My dedication and inquisitiveness to learn have made me a valuable addition to the healthcare organisation throughout my career.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead

Taco Bell
03.2021 - Current
  • Improved team efficiency by implementing new scheduling and task management strategies.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Current housekeeping experience
  • Able to carry out all physical demands of this role see Physical Demands below
  • Exceptional demonstrated customer service skills
  • Demonstrates excellent verbal and written communications skills
  • Capable of contributing to and working in a team setting.
  • Dedicated and shown professionalism, a positive outlook
  • Competent judgement and time-management abilities.
  • Demonstrated ability to work with little or no supervision
  • Able to work all shifts, including holidays and weekends if required

Volunteer

Avalon Family Dentistry
06.2023 - 10.2023
  • Prepared patients for dental examination and assisted the dentist during examinations and dental treatments
  • Took dental radiograph to assist dentist with diagnosis and treatment planning.
  • Sterilize and maintain instruments and equipment, and prepare dental instruments, fillings, compounds and various dental materials
  • Performed clerical duties such as preparing invoices, processing payments, scheduling patient appointments, recording dental procedures performed, and ordering dental and office supplies.
  • Assisted the dentist in performing implant procedures.
  • Provided patients with accurate instructions for oral care following dental procedures and educated patients about oral hygiene.
  • Assisted the dentist during dental treatment procedures using 4-handed dentistry methods.


Health Care Aide

Bangalore Municipal Corporation
06.2020 - 06.2021
  • Responded as a front-liner, coordinated with physicians, physical therapists, and other healthcare providers to ensure quality care for COVID-19 patients.
  • Helped healthcare professionals in screening and diagnosing the COVID-19 virus.
  • Collaborated with municipal corporations in preventing and slowing down the spread of the virus through surveillance and contact tracing.
  • Monitored and reported changes in patients' health conditions to physicians and other healthcare providers with daily living activities, promoting patient independence and overall well-being.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.

Education

HARP (Healing Arts And Radiation Protection) - DENTISTRY

DDS MASTERS
10.2023

HealthCare Administration And Service Management | - Health Care Administration

Conestoga College
Kitchener, ON
08.2022

Bachelors in Dental Surgery - Dentistry

Vokkaligara Sangha Dental College And Hospital
Bengaluru, India
12.2017

Skills

Strong leadership and communication skills acquired through the Healthcare Administration and Service Management course

Flexible, hardworking, and resourceful professional with high cultural sensitivity

Collaborative and versatile team member

  • Healthcare regulations
  • Waste Management
  • Infection Control
  • Patient Safety
  • Proficient in Ms-Office

Certification

Basic life support (BLS) Standard First Aid CPR training.

HARP (Healing Arts and Radiation Protection) certification, October 2023.

IPAC (undergoing)

Timeline

Volunteer

Avalon Family Dentistry
06.2023 - 10.2023

Shift Lead

Taco Bell
03.2021 - Current

Health Care Aide

Bangalore Municipal Corporation
06.2020 - 06.2021

HARP (Healing Arts And Radiation Protection) - DENTISTRY

DDS MASTERS

HealthCare Administration And Service Management | - Health Care Administration

Conestoga College

Bachelors in Dental Surgery - Dentistry

Vokkaligara Sangha Dental College And Hospital

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Mohammad Nawed Anjum