Mohammad Najman Babury
Calgary,AB
Summary
Dynamic and personable, excelled in merchandise stocking and customer service at food basics & metro, enhancing shopping experiences through efficient stock management and engaging assistance. Leveraged strong communication and organizational skills to improve sales floor operations and customer satisfaction, showcasing a commitment to excellence and a willingness to learn.
Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering (5) years of experience to challenging new position.
Overview
6
6
years of professional experience
Work History
Stocker & Produce
Food Basics & Metro
03.2019 - 12.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Answered customer questions and provided detailed product information.
- Improved customer satisfaction by promptly locating items and providing product information.
- Greeted customers and directed to requested products.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept work areas neat, clean and free from debris.
- Managed timely and effective replacement of damaged or missing products.
- Noted unsafe components inside packages and discussed concerns with supervisors.
Produce Clerk
Food Basics & Metro
03.2019 - 12.2024
- Pleasantly greeted customers and provided prompt and courteous service.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Maintained cleanliness of produce area, ensuring welcoming environment for customers.
- Checked for outdated and overripe grocery items and removed from inventory.
- Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.
- Educated new staff on proper handling and presentation techniques for various types of produce.
- Optimized space utilization in produce display area, allowing for wider variety of items to be showcased.
- Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Improved customer satisfaction by providing knowledgeable answers to questions about fruit and vegetable selection and storage.
- Inspected produce to update and adjust pricing information.
Education
High School Diploma -
Afghan Truk
Kabul Afghanistan12-2014
Skills
- Positive attitude
- Friendly and personable
- Proper stacking and storage
- Cleaning procedures
- Customer assistance
- Willing to learn
- Customer service
- Merchandise stocking
- Clear communication
Languages
English
Full Professional
Persian
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working
Punjabi
Limited Working
Timeline
Stocker & Produce
Food Basics & Metro
03.2019 - 12.2024
Produce Clerk
Food Basics & Metro
03.2019 - 12.2024
High School Diploma -
Afghan Truk
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