Mohammad Matin Tahmasebi
Markham,ON
Summary
Adept in customer service and problem-solving, I enhanced guest satisfaction at SholX Lounge through efficient service and a positive attitude. My strong mathematical skills and flexibility contributed to revenue growth and operational efficiency across roles. Proven teamwork and collaboration abilities, alongside a quick learning capacity, have consistently elevated project outcomes and client relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SholX Lounge
Waiter
Richmond Hill, ON
02.2024 - Current
- Served alcoholic and non-alcoholic beverages in bar environment.
- Maintained clean and organized bar area.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Communicated with guests to record orders and assess needs.
- Poured and prepared mixed drinks for over Number customers daily.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Greenfield Landscaping and Lawn Care
Landscaper
Markham, ON
05.2022 - 05.2024
- Enhanced lawn health by implementing proper mowing, fertilizing, and watering techniques.
- Demonstrated commitment to quality assurance through regular site visits to ensure work completed met or exceeded client expectations.
- Developed strong relationships with clients through proactive communication about project progress and timely responses to inquiries or concerns.
- Maximized revenue potential with accurate cost estimates for materials, labor, and time required for each project.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
Toranj Restaurant
Waiter
North York, ON
11.2023 - 02.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
Star Nation
Waiter
Richmond Hill, ON
07.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Aknoon Cafe
Barista Cafe
IRAN
08.2020 - 07.2021
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Showcased artistic flair through latte art designs that delighted customers and encouraged social media sharing.
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Diploma - Math And Physics
Hakim Nezami
IRAN, Tehran05.2021
Skills
- Customer service focus
- Organization
- Flexibility
- Fast learner
- Patient
- Strong at Math and calculations
- Teamwork and Collaboration
- Problem-Solving
Languages
English
Limited Working
Persian
Native or Bilingual
Certification
Smart serve
Barista license
2018 International Math Contest (IMC)
Driver’s License
Timeline
SholX Lounge
Waiter
02.2024 - Current
Toranj Restaurant
Waiter
11.2023 - 02.2024
Greenfield Landscaping and Lawn Care
Landscaper
05.2022 - 05.2024
Star Nation
Waiter
07.2021 - 02.2022
Aknoon Cafe
Barista Cafe
08.2020 - 07.2021
Diploma - Math And Physics
Hakim Nezami