Mohammad Mahdi Cheraghi
Toronto,ON
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
Work History
Server
Thornhill Pub
01.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Legal Assistant
A G Lawfirm Professional Corporation
03.2022 - 01.2023
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the team.
- Completed data entry and filing to keep records updated for easy retrieval.
Sales Associate
Banana Republic
01.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Biomedical Science
York University
Toronto03-2027
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Persian
Native or Bilingual
Timeline
Sales Associate
Banana Republic
01.2023 - 09.2024
Legal Assistant
A G Lawfirm Professional Corporation
03.2022 - 01.2023
Server
Thornhill Pub
01.2021 - 02.2022
Bachelor of Science - Biomedical Science
York University
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