Mohammad Kashif Javid
Sacramento
Summary
Dynamic professional with a proven track record at Apple, adept in technical aptitude and problem-solving. Excelled in enhancing customer satisfaction and streamlining processes, boosting sales by a significant margin. Known for dependability and the ability to adapt to diverse challenges, demonstrating exceptional leadership and technical expertise.
Overview
2
2
years of professional experience
Work History
Tool Rental Associate
Home Depot
03.2024 - 08.2024
- Supplied information about rental items to inform customers of tool availability and operation.
- Inspected and tested tools to locate worn and damaged parts and malfunctions.
- Examined, received and tagged tools to be cleaned, stored and repaired.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales [Number]%.
- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Handled insurance and liability issues by coordinating with insurance companies and managing claims.
- Collected rent and security deposits to provide timely payments to property owners.
- Arranged for cleaning and upkeep to keep properties presentable for potential tenants.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Field Sales Representative
Aipinc
03.2023 - 05.2023
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Conducted research to monitor market conditions and industry competitors.
- Forecasted sales, developing and evaluating various methods of customer interaction.
- Represented company brand during customer and prospect interactions.
- Contributed to event marketing, sales and brand promotion.
- Trained new employees on customer service, money handling and organizing strategies.
Marketing Associate
Assurance Services
11.2022 - 03.2023
- Planned and executed events and marketing programs to increase qualified leads.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
- Utilized specialized software to capture and process data.
- Wrote engaging and successful marketing, advertising, and website copy.
- Created customized marketing materials to increase product awareness.
Phone Repair Technician
Apple
08.2022 - 11.2022
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Researched and recommended network and data communications hardware and software.
- Installed and configured new devices and system components.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Education
BBA - Finance
American River College
Sacramento, CA08-2025
Skills
- Dependability
- Safety procedures
- Product demonstration
- Technical aptitude
- Lead conversion
- Rental agreement
- Reliability
- Payment processing
- Problem-solving
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Persian
Native or Bilingual
Pashto
Native or Bilingual
Timeline
Tool Rental Associate
Home Depot
03.2024 - 08.2024
Field Sales Representative
Aipinc
03.2023 - 05.2023
Marketing Associate
Assurance Services
11.2022 - 03.2023
Phone Repair Technician
Apple
08.2022 - 11.2022
BBA - Finance
American River College
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