Mohammad Irfan Rahman
Saint John
Summary
Customer-Centric Professional with a track record of effective interpersonal engagement and issue resolution across service and educational settings. Excels in clear, confident verbal communication and prioritizing client needs, leveraging a proactive approach to elevate satisfaction and positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Teacher’s Assistant
Canadian Trillinium School
06.2025 - 08.2025
- Assisted teachers in implementing lesson plans for 22 hours weekly.
- Conducted 20 classes weekly.
- Collaborated with educators to prepare instructional materials every week.
- Prepared final report cards for students using Microsoft Excel and Google Sheets.
- Tutored a Special Needs Student personally for 2 hr/week.
Cashier
Green Line Bus Service Bangladesh
01.2024 - 08.2024
- Handled cash registers for 40 hours per week.
- Served 1500 customers per week.
- Assisted in inventory management by restocking merchandise as needed.
- Collaborated with team members to streamline checkout processes during peak hours.
- Adapted quickly to new policies and procedures, demonstrating flexibility in fast-paced environment.
Education
BBA - Accounting
University of New Brunswick
Saint John, NB09-2028
High School Diploma -
Canadian Trillinium School
Dhaka, Bangladesh08-2023
Skills
- Effective communication
- Computer skills
- Customer assistance
- Cash handling
- Customer service excellence
- Order taking
Languages
English
Full Professional
Bengali
Native or Bilingual
Certification
- Expert Barista, Awake Coffee Roasters - 12 hours
Timeline
Teacher’s Assistant
Canadian Trillinium School
06.2025 - 08.2025
Cashier
Green Line Bus Service Bangladesh
01.2024 - 08.2024
BBA - Accounting
University of New Brunswick
High School Diploma -
Canadian Trillinium School
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