Mohammad Hossein Fallahzadeh
Vaughan ,Ontario
Summary
Dedicated maritime professional with a proven track record in pilotage, maritime operations management, education, customer service, and client care. Experienced in overseeing vessel berthing, unberthing, and shifting operations, with a keen focus on safety and efficiency. Adept at supervising pilotage and towage operations, optimizing maintenance of marine service vessels, and providing towage services. Proficient in coordinating with port traffic centers and ensuring compliance with regulations. Skilled in maritime education administration and examination supervision. Strong academic background in both maritime studies and management. Published author and committee member, contributing to industry advancement. Fluent in English and Persian. Active participant in maritime committees for operational enhancement and safety. Certified in a range of maritime skills, from navigation to safety protocols. Committed to delivering exceptional customer service and client care. Dedicated to continuous learning and professional development. Have full G driving license of Ontario and able to lift loads and work with ladders if required.
Overview
16
16
years of professional experience
Work History
EXPERT IN CHARGE OF MARITIME SERVICES AND PILOTAGE
Port And Maritime Organization
2021.01 - 2023.07
- Managed berthing, unberthing, and shifting operations for 250+ ships at Amirabad port as a pilot
- Provided exceptional customer service by addressing ship owners' and clients' needs effectively
- Oversaw maintenance of tugs and pilot boats, ensuring operational readiness
- Supervised 2400+ pilotage operations and 5100+ towage operations and Issued port dues bills and actively participated in the port tariffs committee
- Provided towage services to ship owners and valued clients, maintaining high satisfaction levels
PILOTAGE OPERATION SUPERVISING EXPERT & SEA PILOT
Port And Maritime Organization
2019.10 - 2021.01
- Port and Maritime Organization, Amirabad Port and Special Economic Zone, Conducted berthing, unberthing, and shifting operations for over 480 ships at Amirabad port as a pilot
- Supervised more than 2600 pilotage operations
- Coordinated closely with the port traffic center and vessels for optimal operational safety
- Ensured access channel safety and orchestrated hydrography and dredging when required
- Prioritized excellent customer service by collaborating with ship personnel to ensure smooth operations
SEA PILOT
Port And Maritime Organization
2015.12 - 2019.10
- Managed berthing, unberthing, and shifting operations for over 100 ships at Chabahar port as a pilot
- Communicated effectively with the port traffic center and ships, contributing to smooth operations
- Provided attentive customer service by promptly addressing inquiries from ship crews
MARITIME EDUCATION AND EXAMINATIONS SUPERVISOR
Port And Maritime Organization
2011.02 - 2015.12
- Oversaw maritime institutes in Chabahar city, ensuring elevated quality education standards
- Developed comprehensive exam questions for deck officers of limited voyage ships
- Conducted rigorous invigilation during maritime examinations
STORE INVENTORY CLERK
Sadaf Cosmetics
2010.02 - 2011.02
- Managed inventory of cosmetic products, maintaining accurate stock levels using software
- Received, inspected, and organized incoming shipments, including lifting and handling packages weighing up to 45 lbs, and working with ladders when required, while ensuring proper labeling
- Collaborated with teams to fulfill customer orders, restock popular items, and maintain displays
- Upheld quality control standards, addressed customer inquiries, and contributed to efficient operations.
NAVIGATION OFFICER (APPRENTICE)
Iran Shipping Lines
2008.01 - 2009.03
- Gained hands-on experience on multiple oceangoing ships during my bachelor program, as a deck cadet
- Actively participated in bridge watch duties, ship voyage planning, and cargo operations
- Contributed to the vessel's safe navigation, cargo handling, and maintenance tasks.
Education
MASTER OF SCIENCE - MANAGEMENT - STRATEGIC CHANGE MANAGEMENT
Trent University
MASTER OF SCIENCE - MARITIME STUDIES - MARINE TRANSPORT
Chabahar Maritime University
BACHELOR OF SCIENCE - MARINE ENGINEERING - NAVIGATION
Chabahar Maritime University
Skills
Management
Service Providing
Transport and Logistics
Customer Service
Sea Navigation
Sea Pilotage
Ship Maneuverings
Basic Safety at Sea
Radar/ARPA
Survival Crafts and Rescue Boats
Security Awareness
Advanced Fire Fighting
Full G Driving of Ontario
Languages
English
Full Professional
Persian
Native or Bilingual
Accomplishments
LETTER OF APPRECIATION FROM DEPUTY MINISTER OF ROAD AND URBAN DEVELOPMENT MINISTRY AND CEO OF PORT AND MARITIME ORGANIZATION OF IRAN
Acknowledged for outstanding contributions and achievements by offering great services to the organization's customers, receiving a Letter of Appreciation from high-ranking officials in the industry.
RANKED 2ND OUT OF 364 NATIONWIDE MASTER'S PROGRAM OF STUDIES ENTRANCE EXAMINATION
Recognized for exceptional performance in a highly competitive nationwide entrance examination for Master's programs.
Timeline
EXPERT IN CHARGE OF MARITIME SERVICES AND PILOTAGE
Port And Maritime Organization
2021.01 - 2023.07
PILOTAGE OPERATION SUPERVISING EXPERT & SEA PILOT
Port And Maritime Organization
2019.10 - 2021.01
SEA PILOT
Port And Maritime Organization
2015.12 - 2019.10
MARITIME EDUCATION AND EXAMINATIONS SUPERVISOR
Port And Maritime Organization
2011.02 - 2015.12
STORE INVENTORY CLERK
Sadaf Cosmetics
2010.02 - 2011.02
NAVIGATION OFFICER (APPRENTICE)
Iran Shipping Lines
2008.01 - 2009.03
MASTER OF SCIENCE - MANAGEMENT - STRATEGIC CHANGE MANAGEMENT
Trent University
MASTER OF SCIENCE - MARITIME STUDIES - MARINE TRANSPORT
Chabahar Maritime University
BACHELOR OF SCIENCE - MARINE ENGINEERING - NAVIGATION
Chabahar Maritime University
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