Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammad Fazle Ellahi

Winnipeg,MB

Summary

Empathic and resilient sales manager with expertise in implementing sales strategies, coaching and mentoring new sales reps, and analytical aptitude to recognize patterns and sales trends. Outstanding communication and organizational skills to develop active and engaging collaboration across customer-facing departments, including customer support and marketing, to maintain deals moving through the sales funnel.

Overview

10
10
years of professional experience

Work History

Store Manager

The Mobile Shop
04.2022 - Current
  • Successfully built and lead a team, which helps achieving regular sales target
  • Developed daily, weekly, and monthly goals for each staff, driving average sales from 1-2 per day/per person to 3-5 per day/ per person
  • Ensured the store profit remains higher while administering monthly budgets.
  • Conducted market research to analyze store numbers for strengths and opportunities, planning budgets and goals for each staff
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Recruited potential talent for associates across all levels in the store while overseeing the hiring for part-time jobs, conducting interviews, and leading new hire orientations
  • Negotiated sales and pricing plans of products with 10+ vendors and suppliers.

Lead Payments and Reward Representative (Team Lead) at President

s Choice Financial
01.2020 - 04.2022
  • As a Lead PRR I was the ambassador of PC financial at the PC pavilion where I successfully delivered exceptional services and need-based financial product to customers while meeting the sales target simultaneously
  • I was acknowledged as one of top 5 among 50+ associates of the year with highest sales records.

Claims Associate

Walmart Canada
04.2019 - 12.2019
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Updated claims system to track claim status and provide relevant information to other department.

Project Coordinator

BSR
05.2018 - 08.2018
  • (HER-Finance- Bill and Malinda Gates Project) at Business for Social Responsibility (BSR, Managed a portfolio of projects, with a focus on meeting deliverables, timelines, and budgets over $1 million
  • Collaborated with cross-functional teams to identify project risks and develop mitigation strategies
  • Led a team of 10 project management professionals and partner organizations, providing guidance on project deliverables while maintaining relationships with key stakeholders
  • Ensured program quality through the capacity building of the implementing partner, monitoring the timely and quality of the implementing partner’s outputs and the sustainable impact of the program
  • Prepared reports, presentations, and other project deliverables, which include editing, proofreading, translating, and delivering presentations
  • Organized meetings, networking events, and workshops.
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Senior Field Manager

Innovations, Poverty Action
09.2013 - 04.2018
  • Introduced research project and process to factory (RMG) managers to ensure meaningful enrolment
  • Maintained collaboration and communication with stakeholders to ensure better services
  • Overseen factory (RMG) data collection in a timely and efficient manner
  • Facilitated field operations through supervision and direction of field personnel.
  • Performed quality control inspections on phases of field operations.
  • Managed high-level relations with partner organizations.

Education

Master’s - public Affairs (Governance and Public Policy

Bangladesh Institute of Management & Governance
12.2016

Bachelor of Business Administration - Marketing & HR

East West University
10.2012

Skills

  • Excellent Communication
  • Exceptional Customer Service
  • Team Leadership
  • Conflict Resolution
  • Proficient in Microsoft Office (Word, Excel, and PowerPoint)
  • Excellent organizational, time management, and decision-making skills

Timeline

Store Manager

The Mobile Shop
04.2022 - Current

Lead Payments and Reward Representative (Team Lead) at President

s Choice Financial
01.2020 - 04.2022

Claims Associate

Walmart Canada
04.2019 - 12.2019

Project Coordinator

BSR
05.2018 - 08.2018

Senior Field Manager

Innovations, Poverty Action
09.2013 - 04.2018

Master’s - public Affairs (Governance and Public Policy

Bangladesh Institute of Management & Governance

Bachelor of Business Administration - Marketing & HR

East West University

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Mohammad Fazle Ellahi